Laser Therapist Laser technician

Ivory Aesthetics; Gurugram District; On-site; INR 360,000 - 600,000; Full time

Job summary

Ivory Aesthetics is seeking a well-presented Laser Therapist/Technician & Front Desk Executive to manage aesthetic treatments, assist the doctor during procedures, and handle front desk operations. The role includes client management, consultations, and ensuring smooth clinic workflow.

The ideal candidate should have skincare knowledge, strong communication, professional attitude, and the ability to handle appointments, inquiries, follow-ups, and admin tasks alongside treatment duties.

Qualifications

• Practical knowledge of skincare and aesthetic treatments.
• Good communication skills and professional attitude.
• Ability to manage client appointments, enquiries, follow-ups and administrative responsibilities with treatment duties.
• Willingness to support doctors during procedures and front desk operations.

Responsibilities

• Perform laser-based aesthetic treatments such as hair reduction following clinic protocols and doctor’s instructions.
• Carry out facial treatments like facials, HydraFacial, OxyGeneo, carbon facials, microdermabrasion and chemical peels as trained.
• Assist the doctor during procedures (PRP, GFC, microneedling) and maintain patient comfort.
• Record client skin concerns, treatment history and progress; elevate concerns to the doctor as needed.
• Explain procedures, expected outcomes, session intervals and pre/post-care to clients.
• Maintain accurate treatment records, consent forms, photos, and follow-up notes.
• Ensure safe handling, cleaning and readiness of laser machines and equipment.
• Welcome clients, handle calls and enquiries, schedule appointments, and manage the clinic calendar.
• Register new clients, update records, and manage client check-ins/check-outs and room coordination.
• Explain consultation charges, pricing, packages and offers accurately.
• Coordinate reminders, follow-ups and feedback collection; handle routine queries or clinical questions.
• Prepare treatment rooms, equipment, consumables and documentation before appointments.
• Assist doctor during procedures; arrange supplies and maintain aseptic conditions.
• Monitor consumables stock and inform when replenishment is needed.
• Ensure cleaning, disinfection, sterilization and waste segregation per protocols.
• Maintain hygiene, equipment logs and opening/closing checklists.
• Assist with routine admin tasks and other clinic operations.
• Educate clients about services and skincare products within training scope.
• Explain treatment packages and pricing without guarantees.
• Support ethical sales aligned with clinic targets.
• Follow up with clients for upcoming sessions and maintenance.

Skills

Laser therapy knowledge

Customer service

Communication skills

Clinic coordination

Tools

Clinic management software

Job description

Ivory Aesthetics is looking for a well-presented, enthusiastic, and client-focused Laser Therapist / Technician & Front Desk Executive to manage aesthetic treatments, assist the doctor during procedures, and handle front desk and day-to-day clinic operations.

The ideal candidate should have practical knowledge of skincare and aesthetic treatments, good communication skills, a professional attitude, and the ability to manage client appointments, enquiries, follow-ups, and administrative responsibilities alongside treatment duties.

Key Responsibilities1. Laser Treatments & Aesthetic Procedures

• Perform laser-based aesthetic treatments, including laser hair reduction, following clinic protocols, appropriate training, and the doctor's instructions.
• Perform aesthetic treatments such as facials, HydraFacial, OxyGeneo, carbon facials, microdermabrasion, and chemical peels, as trained and authorized.
• Assist the doctor during aesthetic procedures, including PRP, GFC, microneedling, and other doctor-led treatments.
• Assess and record relevant client skin concerns, treatment history, and progress, and elevate clinical concerns to the doctor.
• Explain treatment procedures, expected outcomes, session intervals, and pre- and post-treatment care to clients.
• Maintain accurate treatment records, consent documentation, before-and-after photographs, and follow-up notes.
• Ensure the safe handling, cleaning, maintenance, and readiness of laser machines and aesthetic equipment.

2. Reception & Client Management

• Welcome clients warmly and maintain a professional, hospitable front desk experience.
• Handle incoming calls, WhatsApp enquiries, Instagram enquiries, and other client communications.
• Schedule appointments, manage the clinic calendar, confirm bookings, and coordinate rescheduling.
• Register new clients, maintain client records, and update contacts and appointment details in the clinic management software.
• Manage client check-ins, waiting times, treatment-room coordination, and check-outs.
• Explain consultation charges, treatment pricing, packages, and available offers accurately.
• Coordinate appointment reminders, post-treatment follow-ups, review requests, and client feedback collection.
• Handle routine client queries professionally and handle complaints or clinical questions to the doctor.

3. Doctor & Clinic Assistance

• Prepare treatment rooms, equipment, consumables, and required documentation before appointments.
• Assist the doctor during procedures by arranging supplies, maintaining aseptic conditions, and supporting patient comfort.
• Monitor consumable stock, maintain inventory records, and inform management when supplies need replenishment.
• Ensure proper cleaning, disinfection, sterilization where applicable, and biomedical waste segregation as per clinic protocols.
• Maintain treatment-room hygiene, equipment logs, and daily opening and closing checklists.
• Assist with routine administrative work and other clinic operations as required.

4. Sales, Client Education & Follow-Ups

• Educate clients about suitable clinic services and prescribed or recommended skincare products within the scope of training and authorization.
• Explain treatment packages, session plans, and pricing without making unrealistic promises or guaranteeing results.
• Support ethical sales of aesthetic services and skincare products in line with clinic targets.
• Follow up with existing clients regarding upcoming sessions, maintenance appointments