Language Support Specialist - Chinese

Tradu; Chennai District; On-site; INR 500,000 - 750,000; Full time

Job summary

A financial services company in Chennai is seeking an Operations Associate for a full-time position. Responsibilities include processing currency trading accounts and handling back office operations. Fluent English and prior customer service experience are required. The role emphasizes organizational skills and attention to detail in a fast-paced environment.

Qualifications

• Self-starter and able to work with minimal supervision.
• Able to maintain confidentiality.
• Excellent written and verbal communication skills.
• Excellent written and verbal communication skills.
• Detail-oriented with strong organizational skills.
• Able to multi-task, prioritize and meet daily deadlines.
• Self-starter, able to work with minimal supervision and maintain confidentiality.
• Knowledge of other languages is a plus (Hebrew, French, German, Italian, Portuguese, Spanish).

Responsibilities

• Processing and activating new currency trading accounts.
• Back office operations for withdrawals, transfers, and deposits.
• Translating documents and communicating with clients.
• Translate documents and communicate with foreign language/English-speaking clients.
• Participate in special projects as required.

Skills

Fluent English (written and verbal)

Knowledge of Adobe Acrobat

Microsoft Office proficiency

Organizational skills

Detail-oriented

Tools

Proprietary software

Microsoft Office

Job description

We are seeking career-minded, experienced, and motivated individuals for full-time positions in our Operations department.

Primary responsibilities include (not limited to):

• Processing and activating new currency trading accounts
• Back office operations and processing transactions (withdrawals, transfers, deposits)
• Posting deposits (credit card, wires, online checks, bank checks)
• Translating documents, templates, and communicating with foreign language/English speaking clients
• Performs special projects as necessary

Qualifications:

• English – Fluent Level (written and verbal)
• Must have knowledge of Adobe Acrobat, Microsoft Office. Working with proprietary software is a plus
• Prior operational/back office experience or customer service a plus
• Excellent written and verbal communication skills
• Detail-oriented with a high level of organizational skills
• Able to multi-task, prioritize and meet daily benchmarks/deadlines in a fast-paced and dynamic business environment
• Self-starter and able to work with minimal supervision
• Able to maintain confidentiality
• Other foreign languages such as Hebrew, French, German, Italian, Portuguese, Spanish are a plus

Working days/hours: Monday to Friday; Fully working from the office - SKCL Prime, Plot No-C46A, Cipet road, Fourth Floor, Thiru Vi Ka Industrial Estate, Alandur, Guindy, Chennai

All Technementals Innovation India Private Limited employees must be eligible to work in India.

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service, Finance, and Quality Assurance