L2 Sanctions Screening Analyst 2 - C10 - Chennai

Citibank (Switzerland) AG; Chennai District; On-site; Confidential; Full time

Job summary

Citigroup is seeking an Ops Sup Analyst 2 in Chennai, India for intermediate operations support. The role coordinates with Operations - Core Team, relationship managers, and clients to maintain records, open accounts, and ensure process compliance.

Key duties include sanctions screening, data analysis, reporting, and content updates to knowledge hubs. Strong communication and risk awareness are essential.

Qualifications

• 2-4 years relevant experience.
• Proficient in Microsoft Office and able to manage deadlines.
• Strong written and verbal communication skills.

Responsibilities

• Manage Level 2 Sanctions screening process and act as SME.
• Execute assigned work including annual review certification and change requests.
• Coordinate with business for work assignments; perform fact-finding and content approval.
• Conduct needs assessments and develop content-related solutions per requirements.
• Handle ad-hoc data analysis and report preparation.
• Ensure adherence to team process controls and risk management.

Skills

Experience 2-4 years

Proficient in Microsoft Office

Ability to work under pressure

Self-motivated and detail oriented

Organization and time management

Problem solving and decision making

Written and verbal communication

Education

Bachelor’s degree/University degree or equivalent experience

Tools

Microsoft Office

Job description

The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities

Manage the Level 2 Sanctions screening process. Ensure transactions are processed efficiently, act as a SME (subject matter expert). Execute work assigned, including annual review certification and change requests Serve as liaison to business for work assignments by asking fact finding questions, following up on open items and helping with content approval Conduct needs assessment and update content or develop content related solutions according to business requirements Dealing with Ad-hock requests such as data analysis, preparation of reports etc. Research and seek out solutions to inquiries on help content and all other open items related to business including policy gaps and changes Monitor work progression ensuring completion of assignments by requested due date Ensure consistent application of team process controls. Drafting and editing sanctions-related reference materials; supporting the various electronic record-keeping logs for sanctions licenses, voluntary disclosures; subpoenas etc.; participating in sanctions training programs. Additional duties as assigned. Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Ensure transactions are processed efficiently, act as a SME (subject matter expert). Proactively coordinating workload within the team. Dealing with Ad-hock requests such as data analysis, preparation of reports etc. Participation in tests of applications scheduled outside of working hours. Cooperation and daily communication with other Citi branches globally. Extraction and classification of data from supplementary documentation in accordance with sanctions regulations and Citi standards. Disposition of sanction matches in accordance with sanctions regulations and Citi standards Taking part in regular courses, making sure that you are up to date with sanctions regulations Proactive approach, raising issues with applications etc Participate in compliance related activities to minimize losses Assist with cash & trade operational project needs Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Drafting and editing sanctions-related reference materials; supporting the various electronic record-keeping logs for sanctions licenses, voluntary disclosures; subpoenas etc.; participating in sanctions training programs. Additional duties as assigned. Appropriately assess risk when business decisions are made. Providing input on new business initiatives, new products, and advising on complex transactions. Interacting with Management to raise awareness of Sanctions trends, emerging issues, remedial actions or enhancements to the program. Assessing the impact of issues/violations (legal/regulatory, policy, reputational, etc.) and dimensions control process gaps to help management define disciplinary and corrective actions, as appropriate. Overseeing adherence to procedures and processes, to ensure compliance with policies ensuring that front line units meet required standards. Promoting global consistency of Sanctions ICRM practices and policies – within the line of business as well as cross‑sector. Update help content used by Knowledge Hub end users to service client inquires, as needed Execute work assigned, including annual review certification and change requests Serve as liaison to business for work assignments by asking fact finding questions, following up on open items and helping with content approval Conduct needs assessment and update content or develop content related solutions according to business requirements Research and seek out solutions to inquiries on help content and all other open items related to business including policy gaps and changes Monitor work progression ensuring completion of assignments by requested due date Ensure consistent application of team process controls Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 2-4 years relevant experience
• Proficient in Microsoft Office
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Self‑motivated and detail oriented
• Proven organization and time management skills
• Demonstrated problem‑solving and decision‑making skills
• Consistently demonstrates clear and concise written and verbal communication skills

Education: Bachelor’s degree/University degree or equivalent experience

This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required.

Job Family Group: Operations - Core

Job Family: Operations Support

Time Type: Full time

Most Relevant Skills Please see the requirements listed above.

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