L2- REGIONAL MGR - (Recovery Field DMS)- Bhopal- BACL

Bajaj Auto Limited; Bhopal; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Bajaj Auto Limited invites applications for the position of L2- Regional Manager (Recovery Field DMS) based in Bhopal. The role focuses on building and leading a regional recovery organisation, managing repossession and settlement processes, and ensuring regulatory compliance in auto finance recovery operations.

The ideal candidate has 10+ years in vehicle finance recovery or NBFC/bank environments, with MBA preferred. A personal vehicle and smartphone are required for field duties.”

Qualifications

• 10+ years of experience in vehicle finance recovery and collections or NBFC/bank environments.
• MBA preferred; graduation in B.Com/BBA acceptable based on merit.
• Must have personal vehicle and smartphone for field duties.

Responsibilities

• Build regional recovery organisation and manpower capacity.
• Develop repossession and settlement processes and strategy.
• Oversee onboarding and performance reviews of recovery channel partners.
• Coordinate with agencies and vendors for enrollment and empanelment.
• Ensure portfolio targets and DRR-driven execution.
• Lead field recovery actions including skip tracing, settlements and write-offs.
• Maintain code of conduct and regulatory compliance across the team.
• Monitor compliance with company policies and legal requirements.

Skills

Repossession knowledge

Settlement handling

Regulatory compliance

MS Excel

Education

MBA

B.Com

BBA

Tools

Reporting tools

Job description

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L2- REGIONAL MGR - (Recovery Field DMS)- Bhopal- BACL

English, Hindi, Local language (preferred)

Travel

60-80 km/Day

Academic Qualification

PG / MBA – Preferred

Graduation (B. Com, BBA or equivalent preferred) based on merit

Work Experience

Minimum 10 years

Vehicle Finance (NBFCs or Banks). Recovery / NPA collection / Write of collections including repossession

Job Purpose

To build capacity in terms of manpower recruitment, agency enrollment and train team members to prepare them to handle recovery of 7+ and write off accounts.

This by building and operating repossession strategy followed by collection or settlement. Follow the business strategy and execute with perfection. Frame local structures and schemes to improve efficiency

Key Responsibilities

• Build regional recovery organisation
• Work on Capacity and capability to handle repossession and settlement
• Build capability in team to operate on reposession and settlement.
• Identify potential agencies and vendors from market and enrol them in the system
• Responsible for portfolio vs capacity build
• Responsible for business target achievement by setting right target and executing it by DRR
• Onboard, train and review performance of recovery channel partners.
• Execute field recovery actions including skip tracing, settlements and closure of loan account.
• Maintain ROR within the assigned portfolio as per defined business targets
• Ensure team and vendors follow the rules and regulatory guidelines for recovery
• Implementation, training and execution of code of conduct
• Ensure all recovery work follows company policies and legal requirements, train the team on correct practices, and report any issues or complaints immediately.
• Along with recovery prioritize penal charge collections to support collection cost.
• Spot relevant agencies from the market for enrolment and share with supervisors for empanelment.

Key Skills Required

Technical Skills:

• Repossession and settlement process knowledge
• Collections system handling
• Regulatory and compliance adherence
• MS Excel and reporting tools

Soft Skills:

• Leadership traits in line with Bajaj competency framework
• Customer empathy and tactful communication
• Problem-solving

Key Performance Indicators

• Resposession as per the target set
• Settlement write of accounts on best effort basis by negotiation
• Ensure full compliance to the code of conduct in recovery and repossession as per the regulator

Work-Schedule

5 Days/Week and as per the work demand

Hiring Local/Pan-India Candidates

(Based on company policy)

Additional Comment (if any)

Requirement of Personal vehicle and smartphone