KYC Manager

Keka Inc.; Mumbai; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

Raise Financial Services is seeking an experienced KYC Manager to lead institutional account onboarding and compliance in Goregaon West, Mumbai. You will oversee end-to-end KYC documentation, CKYC, FATCA/CRS, and regulatory filings for corporates, FPIs, AIFs, PMS, and other institutional clients.

The role requires 2–3 years in KYC and strong SEBI/CDSL knowledge, with collaboration across Technology and Product teams to automate processes and improve controls.

Qualifications

• 2–3 years of hands-on KYC/documentation experience
• Experience with Institutional accounts (MF, AIF, PMS, FPI, etc.) and account lifecycle management
• Strong understanding of SEBI, CDSL, and stock exchange guidelines

Responsibilities

• Oversee institutional KYC onboarding for corporates and other clients
• Ensure CKYC, KRA, FATCA/CRS processes align with SEBI/Exchanges guidelines
• Lead regulatory reporting and filings with accuracy and timeliness
• Manage audits and respond to regulatory queries
• Drive process automation with Technology and Product teams
• Resolve client escalations within SLAs
• Maintain internal controls and SOPs

Skills

KYC Management

Regulatory Compliance

Leadership

Stakeholder Communication

Data Analysis

Attention to Detail

Problem Solving

Regulatory Reporting

Education

Bachelor’s degree in Commerce/Finance/Business Administration

NISM Certification (Depository/Operations)

Tools

Advanced Excel

MIS Tools

Job description

Raise is built on this core philosophy - we will bring exceptionally great products, awesome user experience and best in class customer service to our users. We have started with our first step by launching an Investment & Trading platform – Dhan ( www.dhan.co ) in November 2021.

We are looking for an experienced and detail-oriented KYC Manager to lead and oversee our Institutional Account opening. The ideal candidate brings 2 to 3 years of hands‑on experience managing end‑to‑end KYC documentation and the complete account lifecycle for Corporates, FPIs, AIFs, PMS, and other Institutional Clients. Candidates should possess an in-depth understanding of SEBI and stock exchange guidelines governing entity onboarding, regulatory compliance, and account lifecycle management.

Expected Responsibilities:

• Experience handling Institutional accounts Mutual Funds (MF) ,Alternative Investment Funds (AIFs) , PMS , FPI. Strong understanding of client onboarding, account modifications, closures and related operational processes..
• Regulatory Compliance & Due Diligence: Oversee and automate KYC, CKYC, KRA, and FATCA/CRS processes in strict alignment with SEBI, CDSL, and Stock Exchange guidelines, with a specific focus on complex Non-Individual accounts.
• DP & Broking Operations: Ensure flawless day-to-day execution of depository operations, maintaining exceptional operational accuracy, strict regulatory adherence, and optimal Turnaround Times (TAT).
• Regulatory Reporting & Filings: Prepare, validate, and submit all mandatory periodic regulatory reports and submissions to CDSL and Stock Exchanges accurately within statutory timelines.
• Audit & Inspection Management: Lead and manage internal, external, concurrent, and regulatory audits (SEBI/Exchanges/Depositories), ensuring zero non-compliance and the swift resolution of audit queries.
• Client Grievance Resolution: Monitor, track, and resolve client grievances and escalations within defined SLAs, driving root-cause analysis and corrective actions to prevent recurrence.
• Internal Controls & SOP Implementation: Formulate, update, and enforce strict compliance with Standard Operating Procedures (SOPs) and internal operational risk control mechanisms.
• Tech & Product Collaboration: Partner closely with internal Technology and Product teams to spearhead end-to-end operational automation, system enhancements, new project rollouts, and continuous process optimization.

Expected Skills:

• 5–8 years of relevant experience in Broking and Depository Operations, preferably with a SEBIregistered entity.
• 2–3 years of experience in a team lead or managerial role.
• Strong hands‑on experience in CDSL and Stock Exchange operations.
• Good understanding of SEBI regulations, CDSL rules, Stock Exchange circulars, KRA, CKYC, FATCA and CRS requirements.
• Experience handling Institutional KYC Onboarding, including Corporates, LLPs, Partnerships, NRIs, MF, FPI and PMS clients.
• Strong understanding of client onboarding, account modifications, closures and related operational processes.
• Experience in managing audits, inspections, regulatory queries and compliance requirements.
• Strong problem‑solving skills with the ability to handle complex operational issues and client escalations within defined SLAs.
• Ability to work closely with Technology and Product teams and translate business and regulatory requirements into system workflows and automation.
• Proactive approach to identifying operational gaps, system issues and process bottlenecks.
• Good analytical skills with proficiency in Advanced Excel, MIS and data analysis.
• Strong verbal and written communication skills, with the ability to explain regulatory and operational requirements clearly.
• Comfortable working in a fast‑paced, technology‑driven environment.
• Bachelor’s degree in Commerce, Finance, Business Administration or a related field.
• NISM Series VI – Depository Operations or NISM Series VII – Securities Operations and Risk Management certification will be an added advantage.

Location:

Goregaon West, Mumbai (Preference will be given to candidates residing in Mumbai’s Western suburbs).

If you believe in making great first impressions and enjoy being at the center of workplace energy, we’d love to hear from you

Why Join Raise?

We’re a certified Great Place to Work, and it shows in everything we do - from how we collaborate to how we celebrate wins. Our culture is built on growth, ownership, and mutual respect. At Raise, you’ll find a flat hierarchy, open conversations, and a team that values passion, humility, and speed over titles and bureaucracy.

Our Values & Culture

We look for people who:

• Are obsessed with customer satisfaction.
• Respect their work, teammates, and users.
• Value speed, humility, and thoughtful action.
• Are hands‑on regardless of role or title.
• Embrace ownership, discipline, and an entrepreneurial spirit.
• Believe in less talk, more execution.
• Are passionate about the work they do.

Raise is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace.

About Raise Financial Services

We are building technology led financial products and infrastructure for India’s top 25Mn+ financially

aware and literate users.

Our product lines span investments, financing, insurance, payments, and

wealth services.

We will offer consumer products & services that cater to these users, and will offer the

same technology & infrastructure to partners in the startup ecosystem willing to take the experience to

everyone in India. Our focus is on 3 core aspects - build great products, deliver awesome experiences

and provide exceptional customer services to our users.

KYC Inspection Audit CDSL PMS Onboarding Verification AIF Insitutional Account MF