Key Accounts Manager - Government Partnership

Airtel Payments Bank; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Airtel Payments Bank is seeking a dynamic Key Account Manager to deepen engagement with state government departments and explore institutional opportunities beyond the public sector. You will develop strong relationships with government stakeholders and lead empanelment for government schemes to drive strategic partnerships.

The role focuses on owning the territory, identifying priority programs, and coordinating with internal teams to deliver on program goals, scale, and impact.

Qualifications

• 5–8 years of experience in government/business development, institutional sales, or key account management.
• Prior exposure to working with government departments or large institutional clients is preferred.
• Proven track record of managing high-value partnerships and driving growth.

Responsibilities

• Develop and sustain relationships with key stakeholders across state government departments and identify opportunities to support government programs.
• Lead empanelment efforts for government schemes and ensure smooth onboarding and execution of state-led initiatives.
• Own territory to drive revenue and volume growth across assigned partnerships and identify focus departments and programs where offerings can scale.

Skills

Relationship management

Stakeholder management

Negotiation skills

Communication skills

Business development

Job description

We are looking for a dynamic and relationship-driven professional to join our Government & Corporate Partnerships team as a Key Account Manager. This role will be instrumental in deepening Airtel Payments Banks engagement with state government departments and exploring institutional opportunities beyond the public sector.

Key Responsibilities:

Government Partnerships:

• Develop and sustain strong relationships with key stakeholders across state government departments.
• Identify and drive opportunities for Airtel Payments Bank to support government programs through DBT, SBAs, bill payments, banking point expansion, and broader financial inclusion initiatives.
• Lead empanelment efforts for government schemes and ensure smooth onboarding and execution of state-led initiatives.
• Represent the bank in government meetings, workshops, and partnership forums to strengthen collaboration and visibility.
• Maintain robust market intelligence on state government initiatives, policies, and upcoming opportunities.
• Systematically identify and engage relevant officials across roles and levels within department headquarters to facilitate coordination and approvals
• Design and submit departmentspecific, customized proposals aligned with policy objectives, scheme guidelines, and operational requirements.
• Maintain structured records of proposals submitted, approvals received, and current implementation status.
• Maintain strong working relationships with internal stakeholders to facilitate data sharing and ensure effective execution of initiatives.

Business Development & Strategy:

• Own the territory and strategize to drive revenue and volume growth across assigned partnerships.
• Identify focus departments, key programs, and priority initiatives where the bank’s offerings can be positioned for maximum program impact and scale.
• Periodically review progress and refine strategy based on approvals, implementation status, and outcomes

Desired Profile:

• 5–8 years of experience in government/business development, institutional sales, or key account management.
• Prior exposure to working with government departments or large institutional clients is preferred.
• Proven track record of managing high-value partnerships and driving growth.
• Strong communication, stakeholder management, and negotiation skills.