Key Account Manager - Payment Gateways - Delhi

Paytm; Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Paytm is seeking a dynamic Key Account Manager for the Education vertical in Bangalore. You will hunt new enterprise education accounts and manage high-value education merchants, driving adoption of Paytm’s payment gateway solutions.

You will lead end-to-end sales cycles, build strong stakeholder relationships, and collaborate with product, operations, and technology teams to tailor solutions for education clients.

Qualifications

• 5+ years of experience in Enterprise Sales / Hunting / Key Account Management.
• Proven track record in acquiring and managing enterprise accounts with revenue delivery.
• Excellent CFO-level communication, negotiation and presentation skills.

Responsibilities

• Hunting and acquiring new enterprise education accounts.
• Grow relationships with education merchants and drive adoption of Paytm solutions.
• Drive cross-sell and upsell of Paytm payment products across education accounts.
• Manage end-to-end sales cycle from lead generation to closure.
• Collaborate with product, operations and tech teams for customized education solutions.

Skills

Enterprise sales

Account management

Negotiation

Presentation skills

Data-driven decisions

Consultative selling

Education

Bachelor’s/Master’s in Business/Finance or related

Job description

Key Account Manager - Payment Gateways - Delhi

Team: KAM Sales

Location: Delhi, NCR

Commitment: Full-time Employment

Workplace Type: onsite

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the role:

We are seeking a dynamic Key Account Manager (KAM) – Education Vertical to drive new merchant acquisition (hunting) and manage high-value education accounts. This role combines strategic sales, hunting, and account management, with a focus on acquiring

leading educational institutions (schools, colleges, edtech platforms, coaching institutes, universities) and maximizing their adoption of Paytm’s payment solutions.

The KAM will be responsible for:

• Hunting & Sales: Building a strong pipeline and acquiring new enterprise education accounts.
• Account Management: Growing relationships with key education merchants, driving adoption of Paytm solutions, ensuring satisfaction, and unlocking revenue opportunities.
• Cross-sell & Upsell: Driving penetration of multiple Paytm payment products across acquired education accounts.

Expectations/ Requirements:

• Proactively identify, prospect, and acquire new enterprise accounts in the Education vertical (schools, colleges, edtech, universities, coaching institutes).
• Build and manage a portfolio of strategic education merchants for payment gateway solutions.
• Drive the end-to-end sales cycle including lead generation, pitching, solution mapping, negotiations, and closure.
• Build strong stakeholder relationships across acquired accounts.
• Collaborate with product, operations, and technology teams to deliver customized solutions for education clients.
• Monitor transaction volumes, analyze growth patterns, and identify new opportunities.
• Drive upsells and cross-sell of Paytm payment products (UPI, Cards, Net Banking, BNPL, Wallets, etc.).
• Ensure client satisfaction through timely issue resolution and proactive engagement.
• Deliver on new merchant acquisition, revenue growth, and retention KPIs.
• Track competition and provide market insights to sharpen Paytm’s Education GTM strategy.

Qualifications & Skills:

• Bachelor’s/master’s degree in Business, Finance, or related field.
• 5+ years of experience in Enterprise Sales / Hunting / Key Account Management, preferably in Payments, Fintech, BFSI, or Education technology.
• Proven track record of acquiring and managing enterprise accounts, with strong revenue delivery.
• Excellent communication, negotiation, and presentation skills for CFO-level engagement.
• Strong business development mindset with data-driven decision-making ability.
• Problem-solving and consultative selling approach.

Skills that will help you succeed in this role:

• High level of drive, initiative, and self-motivation.
• Strong sales & hunting acumen with relationship management skills.
• Ability to take internal and external stakeholders along.
• Understanding of the education ecosystem, technology, and user experience.
• Growth mindset and willingness to experiment & continuously improve.

Location: Bangalore

Why join us:

We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaningful work for yourself and customers/clients. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.

Compensation:

If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!