Key Account Manager – College Advisory Program

Keka Technologies Private Limited; Bhopal; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Toprankers is seeking a Key Account Manager for the College Advisory Program in Bhopal. You will own end-to-end student success, guiding advisory, engagement, and application support while ensuring high satisfaction and outcomes.

This role emphasizes relationship building, stakeholder management, and outcome orientation, with cross-functional collaboration to deliver a seamless student experience.

Qualifications

• Strong communication and interpersonal skills for students and parents.
• Ability to own multiple high-value student accounts and drive outcomes.
• Comfort with CRM tools and data tracking to monitor progress.

Responsibilities

• Act as single point of contact for premium students and parents.
• Advise on college selection, timelines, and application strategy.
• Coordinate SOPs, essays, LORs, and documents with internal teams.

Skills

Communication

Interpersonal skills

Relationship management

Account management

CRM usage

Tools

CRM tools

Job description

Key Account Manager – College Advisory Program

3 - 5 years

Bhopal

Full-Time

Location: Bhopal

Department: College Advisory Program

Experience: 3–5 years

Employment Type: Full-time

About Toprankers

Toprankers is a leading edtech platform focused on career preparation for premier entrance exams such as CLAT, IPMAT, CUET, Judiciary, and more. With a strong offline and online presence, we are expanding our College Advisory Program, aimed at helping students make informed decisions about college admissions and career pathways.

Role Overview

The Key Account Manager (KAM) will be responsible for managing high-value student accounts enrolled in the College Advisory Program. The role involves end-to-end ownership of student success, ensuring seamless advisory, engagement, application support, and conversion outcomes.

This is a high-impact, relationship-driven role, requiring strong counseling ability, stakeholder management, and outcome orientation.

Key Responsibilities

1. Student Account Management

Act as the single point of contact for assigned premium students and parents

Build strong, trust-based relationships and ensure high engagement levels

Track student journey from onboarding to final college admission

2. Advisory & Counseling

Guide students on college selection, application strategy, and timelines

Support in profile building, extracurricular planning, and positioning

Provide personalized recommendations based on student aspirations and performance

3. Application & Process Management

Ensure timely completion of applications across domestic/international colleges

Coordinate SOPs, essays, LORs, and documentation with internal teams

Maintain high accuracy and compliance in application submissions

4. Outcome Ownership

Drive admission success rates and student satisfaction

Monitor KPIs such as conversion rates, offer quality, and turnaround times

Proactively intervene in at-risk cases

5. Cross-functional Coordination

Collaborate with academic teams, counselors, content teams, and operations

Align internal stakeholders to deliver a seamless student experience

6. CRM & Reporting

Maintain detailed records of student interactions and progress in CRM

Share periodic reports on pipeline, student status, and outcomes

Candidates must have prior experience in onboarding colleges/universities and should possess an existing network of institutional contacts, enabling quicker onboarding and relationship building.

Key Requirements

Experience & Background

3–5 years of experience in:

Edtech / admissions consulting / study abroad / counseling OR

Relationship management / key account management in a service industry

Prior experience in student counseling or academic advisory is highly preferred

Strong communication and interpersonal skills (students + parents)

High ownership and result-oriented mindset

Ability to manage multiple high-value accounts simultaneously

Strong organizational and follow-up skills

Comfort with CRM tools and data tracking

Compensation

Competitive fixed salary + performance-linked incentives

Opportunity to work in a fast-growing, high-impact vertical

Why Join Us

Be part of a high-growth strategic vertical (College Advisory)

Work closely with leadership and influence student outcomes at scale

Strong learning curve in admissions consulting and student lifecycle management