Key Account Manager

Ripik.AI; Dadri; On-site; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

World-class work culture

Mentorship from leadership

International exposure

Job summary

Ripik.AI in Dadri is looking for a Key Account Manager to own and grow strategic relationships with industrial customers. You will drive revenue, expand customer footprints, and manage complex enterprise sales cycles across heavy industry.

The ideal candidate will have 5+ years managing industrial accounts, excellent communication skills, and be technically minded. This role offers an opportunity to shape the future of manufacturing and gain international exposure as Ripik scales its operations.

Qualifications

• 5+ years of experience managing industrial accounts in Metals, Oil & Gas, PSU, Automobile, or FMCG sectors.
• Strong communication, presentation, and negotiation skills.
• Technical background or prior B2B SaaS account management experience preferred.

Responsibilities

• Drive revenue: develop and execute sales strategies that grow the business.
• Own key accounts: manage strategic client accounts end-to-end.
• Cross-functional execution: partner with Marketing, Product, and Customer Support.

Skills

5+ years of experience managing industrial accounts

Strong communication skills

Presentation skills

Negotiation skills

Technical background or B2B SaaS experience

Job description

About Ripik.AI

Ripik.ai is a fast-growing industrial AI SaaS start-up founded by IIT D/BITS alumni with extensive experience at McKinsey, IBM, Google and others. It is backed by marquee VC funds like Accel, Venture Highway and 25+ illustrious angels including 14 unicorn founders. Ripik.ai builds patented full‑stack software for automation of decision‑making on the factory floor. Today, they are deployed at more than 15 of the largest and most prestigious enterprises in India, including market leaders in steel, aluminium, cement, pharma, paints, consumer goods and others. It is one of India’s very few AI product start‑ups to partner with GCP, Azure and AWS and is the AI partner of choice for CII, ICC and NASSCOM.

The Role

We are looking for a Key Account Manager to own and grow some of our most strategic industrial customer relationships. You will be the face of Ripik for marquee enterprise accounts — driving revenue, expanding footprint within existing customers, and bringing in new logos across heavy industry. This is a high‑ownership role for someone who has sold into manufacturing, metals, oil & gas, or PSU accounts and knows how to navigate complex enterprise sales cycles. You will work closely with leadership, product, and customer success to turn pilots into long‑term, multi‑site deployments.

Key Responsibilities

• Drive revenue: develop and execute sales strategies that grow the business and consistently hit revenue targets.
• Own key accounts: manage strategic client accounts end‑to‑end — from first conversation to renewal and expansion.
• Cross‑functional execution: partner with Marketing, Product, and Customer Support to ensure seamless delivery and high customer satisfaction.
• Grow the book: identify new business opportunities and deepen relationships with existing clients to maximise account potential.
• Be the trusted advisor: build credibility with plant heads, CXOs, and digital transformation leaders by understanding their operations and shaping the Ripik solution to their priorities.

Key Skills & Experience

• 5+ years of experience managing industrial accounts in Metals, Oil & Gas, PSU, Automobile, or FMCG sectors.
• Strong communication, presentation, and negotiation skills — able to hold the room with both plant teams and C‑suite stakeholders.
• Technical background or prior B2B SaaS account management experience preferred.
• Demonstrated success handling large enterprise or manufacturing accounts in the sectors above, including multi‑stakeholder, multi‑site deals.
• Willingness to travel to customer sites and plants as needed.

What You Can Expect

• Shape the future of manufacturing by selling best‑in‑class AI and software into the world's largest industrial enterprises — and build a rare, in‑demand skill set along the way.
• World‑class work culture, coaching, and development.
• Mentorship from highly experienced leadership drawn from world‑class companies.
• International exposure as we scale across India, the Middle East, Europe, and North America.