Key Account Manager

MyTravaly

Bengaluru

On-site

INR 600,000 - 1,000,000

Full time

4 days ago

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Benefits offered by this job

Salary + PF + Incentives

Job summary

MyTravaly is seeking a driven professional to own and grow relationships with Revenue management companies, acting as the primary operational and commercial contact. You will drive weekly reviews, account plans, and growth opportunities while coordinating with product and tech teams to resolve issues and onboard inventory.

The role focuses on managing onboarding, mapping, rates, availability, and connectivity to ensure a competitive, bookable inventory across partners and MyTravaly platforms.

Qualifications

0–2 years of experience in account management, strategic partnerships, OTA, travel technology, hotel distribution or hospitality technology.
Experience managing large B2B accounts or enterprise clients.
Understanding of OTA, hotel distribution, channel manager, PMS, booking engine or hotel technology ecosystems.
Strong analytical and reporting skills.
Excellent communication and stakeholder-management abilities.
Strong Excel/Google Sheets skills.
Ability to understand APIs, inventory connectivity and hotel distribution workflows.
Strong problem-solving and follow-up discipline.
Ability to work across multiple internal departments.
Willingness to take ownership and operate independently.

Responsibilities

Own the overall Revenue management companies' account relationship at MyTravaly.
Serve as the primary operational and commercial contact for Revenue management companies.
Maintain regular communication with Revenue management companies stakeholders.
Conduct weekly operational reviews and monthly business reviews.
Prepare account plans, performance reports and growth plans.
Identify opportunities to increase the strategic value of the partnership.
Ensure Revenue management companies properties are successfully onboarded and activated on MyTravaly.
Monitor property mapping, room types, rates, availability and content.
Identify inactive, unmapped or non-bookable properties.
Coordinate inventory corrections and activation with Revenue management companies.
Ensure Revenue management companies inventory remains accurate, competitive and bookable.
Coordinate Revenue management companies–MyTravaly connectivity and distribution requirements.
Monitor API/channel connectivity and synchronization.
Track mapping, rate, availability and booking issues.
Coordinate with MyTravaly's Technology/Product teams for resolution.
Maintain a structured technical issue and escalation tracker.
Coordinate Revenue management companies–MyTravaly connectivity and distribution requirements.
Monitor API/channel connectivity and synchronization.
Track mapping, rate, availability and booking issues.
Coordinate with MyTravaly's Technology/Product teams for resolution.
Maintain a structured technical issue and escalation tracker.
Coordinate Revenue management companies–MyTravaly connectivity and distribution requirements.
Monitor API/channel connectivity and synchronization.
Track mapping, rate, availability and booking issues.
Coordinate with MyTravaly's Technology/Product teams for resolution.
Maintain a structured technical issue and escalation tracker.

Skills

Account management

Strategic partnerships

OTA / travel tech

Hotel distribution

Excel / Google Sheets

APIs

Stakeholder management

Communication

Problem solving

Independent work

Job description

Key Responsibilities1. Key Account Management

Own the overall Revenue management companies' account relationship at MyTravaly.
Serve as the primary operational and commercial contact for Revenue management companies.
Maintain regular communication with Revenue management companies stakeholders.
Conduct weekly operational reviews and monthly business reviews.
Prepare account plans, performance reports and growth plans.
Identify opportunities to increase the strategic value of the partnership.

2. Revenue management companies Property & Inventory Management

Ensure Revenue management companies properties are successfully onboarded and activated on MyTravaly.
Monitor property mapping, room types, rates, availability and content.
Identify inactive, unmapped or non-bookable properties.
Coordinate inventory corrections and activation with Revenue management companies.
Ensure Revenue management companies inventory remains accurate, competitive and bookable.
Coordinate Revenue management companies–MyTravaly connectivity and distribution requirements.
Monitor API/channel connectivity and synchronization.
Track mapping, rate, availability and booking issues.
Coordinate with MyTravaly's Technology/Product teams for resolution.
Maintain a structured technical issue and escalation tracker.

Key Responsibilities1. Key Account Management

Own the overall Revenue management companies' account relationship at MyTravaly.
Serve as the primary operational and commercial contact for Revenue management companies.
Maintain regular communication with Revenue management companies stakeholders.
Conduct weekly operational reviews and monthly business reviews.
Prepare account plans, performance reports and growth plans.
Identify opportunities to increase the strategic value of the partnership.

2. Revenue management companies Property & Inventory Management

Ensure Revenue management companies properties are successfully onboarded and activated on MyTravaly.
Monitor property mapping, room types, rates, availability and content.
Identify inactive, unmapped or non-bookable properties.
Coordinate inventory corrections and activation with Revenue management companies.
Ensure Revenue management companies inventory remains accurate, competitive and bookable.
Coordinate Revenue management companies–MyTravaly connectivity and distribution requirements.
Monitor API/channel connectivity and synchronization.
Track mapping, rate, availability and booking issues.
Coordinate with MyTravaly's Technology/Product teams for resolution.
Maintain a structured technical issue and escalation tracker.

3. Technology & Distribution Coordination

Coordinate Revenue management companies–MyTravaly connectivity and distribution requirements.
Monitor API/channel connectivity and synchronization.
Track mapping, rate, availability and booking issues.
Coordinate with MyTravaly's Technology/Product teams for resolution.
Maintain a structured technical issue and escalation tracker.

Requirements

Required Skills & Experience

0–2 years of experience in account management, strategic partnerships, OTA, travel technology, hotel distribution or hospitality technology.
Experience managing large B2B accounts or enterprise clients.
Understanding of OTA, hotel distribution, channel manager, PMS, booking engine or hotel technology ecosystems.
Strong analytical and reporting skills.
Excellent communication and stakeholder-management abilities.
Strong Excel/Google Sheets skills.
Ability to understand APIs, inventory connectivity and hotel distribution workflows.
Strong problem-solving and follow-up discipline.
Ability to work across multiple internal departments.
Willingness to take ownership and operate independently.

Preferred Experience

Candidates with experience working with or managing relationships involving: