KAM(Premium), Team Lead, EDC-Surat

Paytm Payments Services; Surat; On-site; INR 400,000 - 600,000; Full time

Job summary

Paytm Payments Services in Surat, Gujarat, is seeking passionate individuals for a sales role focused on engaging with premium merchants. The responsibilities include meeting sales targets for various payment solutions, ensuring product penetration, and maintaining high customer satisfaction.

Ideal candidates should possess strong sales and negotiation skills, understand local geography, and have relevant fintech experience. This is an exciting opportunity to contribute to the growth of innovative financial technologies.

Qualifications

• Proven experience in a sales role, ideally in fintech or related fields.
• Ability to articulate complex solutions to diverse audiences.
• Self-motivated and dependable in ambiguous situations.

Responsibilities

• Engage with premium merchants to ensure service delivery and relationship management.
• Meet sales targets for multiple payment solutions.
• Track and resolve merchant grievances promptly.
• Gather consistent market feedback for product offerings.

Skills

Sales and negotiation skills

Understanding of local geography

Communication skills

Fintech experience

Job description

About Team

QR & Sound Box is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data-driven technology. This team is responsible for growing the penetration of Paytm’s QR Code & Sound Box business in Indian merchants.

Visibility Accountability through Extensive QR/Soundbox deployment.

Grow Distribution and Market share in the assigned area of operations.

Formulate and Launch the counter strategy for local initiatives taken up by the competition.

Plan the market size, span and geographies by the team.

Responsibilities

• 1. Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in the assigned area for assigned merchants.
• 2. Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products.
• 3. Ensuring product penetration along with revenue growth.
• 4. Enabling the new business line and promoting the brand in the marketplace.
• 5. Track and attend to merchant's grievances and ensure its resolved on time.
• 6. Plan and execution of day-to-day activities along with the team and Review team’s deliverables.
• 7. Gathering consistent feedback from the market for existing offerings and insights into the competition.
• 8. Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention Who are we looking for.
• 9. Self-starters, who can take ownership without hand holding and are comfortable navigating ambiguity, will be an ideal fit.
• 10. Passionate about working in a fast-growing firm and ready to get their hands dirty. Articulate complex solutions to novice customers.
• 11. Fintech experience Or same field experience candidates to be priorities. Honesty and trustworthiness are the most important virtues.
• 12. Good sales and negotiation skills.
• 13. Interest in financial products and markets.
• 14. Understanding of Local geography.