Junior Process Analyst - Night Shift

Chaosology Technologies Private Limited; Tirunelveli; On-site; INR 260,000 - 380,000; Full time

Benefits offered by this job

Competitive salary package

Laptop provided

Team outings

Snacks & beverages

Casual dress code

Job summary

Chaosology Technologies Private Limited in Tirunelveli, Tamil Nadu, invites applications for a Junior Process Analyst to join our IT process optimization team on a night shift. The role focuses on evaluating and improving IT workflows, implementing ITSM-based designs, and collaborating with cross-functional IT groups to drive automation and efficiency improvements.

The ideal candidate holds a bachelor’s degree and 0–1 year experience in process analysis within IT, with strong Excel, Visio, and

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Experience collaborating with cross-functional teams to optimize processes.
• 0-1 years of experience in Process Analysis, preferably within IT.

Responsibilities

• Workflow Analysis: Evaluate and analyze current IT workflows to identify inefficiencies and process gaps.
• Process Design: Design and implement improved processes using ITSM frameworks and best practices.
• Collaboration: Work closely with cross-functional IT teams and stakeholders to drive automation and optimize service delivery.
• Compliance: Ensure all processes align with industry standards and internal company compliance requirements.
• Reporting: Utilize data analysis tools to create reports on process efficiency and areas for improvement.

Skills

Analytical thinking

Communication

Stakeholder management

Time management

Team collaboration

Education

Bachelor’s degree in IT / CS / Business Admin

Tools

Visio

BPMN

Microsoft Excel

AWS / Azure / GCP

Job description

Full time | Chaosology Technologies Private Limited | India

Posted On 09/14/2026

Job Information

Technology

Work Experience 0-1 year

City Tirunelveli

State/Province Tamil Nadu

627001

Job Description

The Junior Process Analyst is responsible for evaluating, designing, and improving IT processes to enhance efficiency, reduce costs, and support business objectives. This role involves analyzing current workflows, identifying process gaps, implementing best practices, and ensuring alignment with IT service management ( ITSM ) frameworks.

Note: This is a Night Shift position. The analyst collaborates with IT teams and business stakeholders to drive automation, optimize service delivery, and ensure compliance with industry standards.

Key Responsibilities

Workflow Analysis: Evaluate and analyze current IT workflows to identify inefficiencies and process gaps.

Process Design: Design and implement improved processes using ITSM frameworks and best practices.

Collaboration: Work closely with cross-functional IT teams and stakeholders to drive automation and optimize service delivery.

Compliance: Ensure all processes align with industry standards and internal company compliance requirements.

Reporting: Utilize data analysis tools to create reports on process efficiency and areas for improvement.

Requirements

Requirements

Education & Experience

Degree: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.

Collaboration: Experience working with cross-functional teams to optimize processes.

Experience: 0-1 years of experience in Process Analysis, preferably within the IT industry.

Technical Skills

Frameworks: Foundational knowledge of ITIL frameworks and best practices.

Modeling Tools: Experience with process modeling tools such as Visio or BPMN .

Data Analysis: Proficiency in reporting tools, specifically Microsoft Excel .

Project Management: Basic experience or understanding of project management principles.

Cloud Awareness: Familiarity with cloud platforms like AWS, Azure, or Google Cloud .

Soft Skills

Strong analytical and problem-solving capabilities.

Excellent communication and stakeholder management abilities

Strong organizational and time-management skills.

• CompetitiveSalaryPackage-Basedonexperienceandindustrystandards.
• Technology&WorkEquipment-Company-providedlaptops,softwaretools,andITresources.
• Company-SponsoredTeamOutings&Retreats-Networkingandteam-buildingactivities.
• FreeSnacks&Beverages-Complimentarycoffee,tea,andsnacksattheoffice.
• CasualDressCode-Nostrictformalwear,dresscomfortably!