Junior Manager - Aerocity Security

GMR Group; India; On-site; INR 800,000 - 1,200,000; Full time

Job summary

GMR Group seeks a vigilant Landside Security Supervisor to support the Shift In charge in monitoring traffic flow and safeguarding airport road networks around IGIA. The role requires coordinating with police, managing security measures, and ensuring smooth shuttle and taxi operations while liaising with multiple stakeholders.

The candidate should have a Graduate degree with 5–7 years in security, and fluency in English and Hindi.

Qualifications

• Graduate with minimum 5–7 years experience in security or related fields.
• Experience in coordinating with police and security agencies preferred.
• Fluency in English and Hindi is desirable.

Responsibilities

• Coordinate with Delhi Traffic Police & Delhi Police for smooth traffic flow at IGIA area.
• Conduct regular rounds of the perimeter area within IGIA responsibilities.
• Assist Shift In Charge during contingencies and unlawful interference with operations.
• Enforce access control at VIP parking and other critical installations; liaison with airport departments and agencies.

Skills

Inter Agency Coordination

Landside Management

Incident Response

Security Operations

Crisis Management

Stakeholder Focus

Education

Graduate (any Discipline)

Job description

Job Description:

JOB PURPOSE

To assist Shift In charge Landside operations in monitoring on ground & following up for smooth traffic flow, infrastructure development, and Safety & Security in the Airport road network with close coordination with Stakeholders for efficient & safe passage to all interested parties, stakeholders , passengers using the IGI road network.

ORGANISATION CHART

(Landside T 3) --> Shift In charge --> JM Landside Operations --> Reports To --> Position Title

KEY ACCOUNTABILITIES

• To coordinate with Delhi Traffic Police and Delhi Police to ensure smooth flow of traffic within the area of responsibility of IGIA.
• Take regular rounds for the perimeter area within the responsibility of IGIA.
• To assist shift in charge in the event of any contingency at Terminal like bomb threat, unlawful seizure/hijacking of aircraft or any other act of unlawful interference with civil aviation operations.
• Exercise operational control over Black and Yellow Taxis and premium Taxi operators. Ensure that any operational issues between various taxi operators are amicably resolved without any disruption to the normal operations.
• Assist Shift In charge in Guarding/enforcement of access control at VIP parking at Terminal and other vital installations within the area of responsibility.
• Maintain effective liaison with other airport departments and relevant law enforcement authorities
• Co-ordinate and carry out enforcement drive against unauthorized parking on Northern Access Road and more than prescribed time at the dep/arrival forecourt
• Assist Shift In charge in Monitoring, checking & upkeep of the defined service level agreements by agencies operating under the land side management department at respective terminals.
• Ensure the corrective actions taken promptly on various observations made by Shift in charge and senior management officials.
• Ensure removal of Touts/Hawkers and unauthorized vendors.
• Ensure smooth operations of Shuttle Bus Service / Inter Terminal Transfer Coaches & Ground Transport services, smooth operations of Public Transport Center and hustle free to & fro movement of vehicles to Loading Docks.
• Execute routes for VIPs and other dignitaries movement to Airport. Ensure proper parking arrangements at VIP Parking area, Ceremonial Lounge area and other Parking areas.

KEY PERFORMANCE INDICATORS

• No. of Instances of Congestion.
• 100% functionality and maintenance of security equipment.
• Timely Monitoring and checking in order to ensure the regulatory compliance and records.
• Number of observations by the regulatory authority during Inspection/Audit on this aspect.
• Number of meetings organized
• Minutes of meeting and number of corrective actions taken.
• Issues resolved by interacting with concerned stakeholders
• Number of security breach reported and necessary action taken
• Number of structured meetings
• Number of Chalan
• Revenue generated
• 100 % compliance of SLAs with vendor agencies
• Number of observations made by regulatory Authority
• Number of observations clearedNumber of new initiatives.
• Number of formal and informal meetings with all the stakeholders.
• No. Of VIP complaints reported
• Number of non-compliance during audits

EXTERNAL INTERACTIONS

• Delhi Traffic Police/ Delhi Police
• DTC/ MCD/NHAI
• NHAI
• Ministry of Civil Aviation
• National Security Guard
• Ministry of External Affairs
• Airlines operating from all Terminals
• Indian Air Force
• ARC/ Vendors
• RAXA/ CISF
• Taxi Unions
• Delhi Cantonment Board
• Black & Yellow Taxi, Mega, Meru, Easy Cabs, Carz on Rent, Deneb & Pollux, Punjab & Haryana roadways & Indo Canadian Bus Service.
• Local political Leaders including MLA
• Temple Demolition Committee
• Villagers of Nangal Dewat and Shabad Mohammadpur
• Oil Companies

INTERNAL INTERACTIONS

• DIAL Commercial
• DIAL ARFF
• GADL
• DIAL Security ops
• DIAL Legal
• DIAL CPD
• CEO Office
• DIAL- Terminal (Ops)
• DIAL-IT
• DIAL Corporate Communication
• DIAL Guest Relations
• Engineering
• Estate Management

FINANCIAL DIMENSIONS

• Adhering to AOP.
• Optimum utilization of available manpower & equipmentâÃÂÃÂs and to reduce the avoidable expenditure to organization.
• Assist in Revenue generation initiatives of approx. Rs. 12 Cr by ensuring smooth functioning of pick up lane concept and provide necessary support to commercial and DAPS team.
• Removal of approx. 1000 vehicles from unauthorized parking location to prevent revenue leakage.

OTHER DIMENSIONS

• 100 personnel working under the direct supervision & control
• Dealing with Delhi Traffic Police & Delhi Police, CISF , PM Security and direct interaction with senior dignitaries.
• Ensuring smooth flow of traffic at departure and arrival forecourt area.
• Approximately 70 RAXA staff for traffic management at T3 and 32 Peregrine Security Personnel.

EDUCATION QUALIFICATIONS

• Graduate (in any Discipline).

RELEVANT EXPERIENCE

• Total relevant experience of 7 years out of which, at least five years should be in security.
• 5 Years experience in supervisor role in any security organization.
• Individual with background of uniformed services and aviation security will be preferred.
• Must know four-wheeler driving and must be in possession of valid driving license.
• Fluency in English and Hindi

COMPETENCIES

• Inter Agency Coordination (Practitioner)
• Landside Management (Practitioner)
• Incident Response and Crisis Management (Practitioner)
• Security Technology Systems (Practitioner)
• Airport Security Operations (Practitioner)
• Intelligence capabilities (Practitioner)
• Customer Experience (Practitioner)
• Networking
• Personal Effectiveness
• Teamwork & Interpersonal influence
• Stakeholder Focus
• Entrepreneurship
• Capability Building
• Social Awareness
• Planning & Decision Making
• Execution & Results
• Strategic Orientation
• Problem Solving & Analytical Thinking