Junior Manager - Aerocity Security -

GMR Group

Delhi

On-site

INR 1,500,000 - 2,200,000

Full time

14 days+

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Job summary

GMR Group seeks an experienced Landside Operations professional at Delhi IGIA to monitor traffic flow, coordinate with police and stakeholders, and ensure safety and security along the airport road network. You will support the Shift In charge with perimeter checks, contingency handling, and enforcement against unauthorized activities.

The role requires a graduate with 7+ years of relevant experience in security or transport operations, strong coordination skills, and knowledge of regulatory

Qualifications

Graduate in any discipline.
Experience in security or traffic management is preferred.
Fluency in English and Hindi may be expected.

Responsibilities

Coordinate with Delhi Traffic Police/Delhi Police for smooth traffic flow within IGIA area.
Monitor VIP parking and access control at terminal and adjacent areas.
Assist in enforcement against unauthorized parking and traffic violations.
Ensure SLAs with external agencies are met and corrective actions are taken.
Support in security briefings and incident response during contingencies.

Skills

Inter Agency Coordination

Landside Management

Crisis Management

Security Systems

Airport Security

Regulatory Awareness

Stakeholder Liaison

Teamwork

Planning & Execution

Education

Graduate (in any Discipline)

Job description

Job Purpose

To assist Shift In charge Landside operations in monitoring on ground & following up for smooth traffic flow, infrastructure development, and Safety & Security in the Airport road network with close coordination with Stakeholders for efficient & safe passage to all interested parties, stakeholders , passengers using the IGI road network.

Job Purpose

ORGANISATION CHART

(Landside T 3) --> Shift In charge --> JM Landside Operations --> Reports To --> Position Title

Responsibilities

KEY ACCOUNTABILITIES

Key Performance Indicators (KPIs)

To coordinate with Delhi Traffic Police and Delhi Police to ensure smooth flow of traffic within the area of responsibility of IGIA.
No. of Instances of Congestion.
100% functionality and maintenance of security equipment.
Take regular rounds for the perimeter area within the responsibility of IGIA.
Timely Monitoring and checking in order to ensure the regulatory compliance and records.
Number of observations by the regulatory authority during Inspection/Audit on this aspect.
To assist shift in charge in the event of any contingency at Terminal like bomb threat, unlawful seizure/hijacking of aircraft or any other act of unlawful interference with civil aviation operations.
Number of meetings organized
Exercise operational control over Black and Yellow Taxis and premium Taxi operators. Ensure that any operational issues between various taxi operators are amicably resolved without any disruption to the normal operations.
Minutes of meeting and number of corrective actions taken.
Issues resolved by interacting with concerned stakeholders
Assist Shift In charge in Guarding/enforcement of access control at VIP parking at Terminal and other vital installations within the area of responsibility.
Number of security breach reported and necessary action taken
Maintain effective liaison with other airport departments and relevant law enforcement authorities
Number of structured meetings
Co-ordinate and carry out enforcement drive against unauthorized parking on Northern Access Road and more than prescribed time at the dep/arrival forecourt
Number of Chalan
Revenue generated
Assist Shift In charge in Monitoring, checking & upkeep of the defined service level agreements by agencies operating under the land side management department at respective terminals.
100 % compliance of SLAs with vendor agencies
Number of observations made by regulatory Authority
Ensure the corrective actions taken promptly on various observations made by Shift in charge and senior management officials.
Number of observations cleared
Ensure removal of Touts/Hawkers and unauthorized vendors.
Number of new initiatives.
Ensure smooth operations of Shuttle Bus Service / Inter Terminal Transfer Coaches & Ground Transport services, smooth operations of Public Transport Center and hustle free to & fro movement of vehicles to Loading Docks.
Number of formal and informal meetings with all the stakeholders.
Execute routes for VIPs and other dignitariesÃÂ¢ÃÂÃÂ movement to Airport. Ensure proper parking arrangements at VIP Parking area, Ceremonial Lounge area and other Parking areas.
No. Of VIP complaints reported
Number of non-compliance during audits

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

Delhi Traffic Police/ Delhi Police
DTC/ MCD/NHAI
NHAI
Ministry of Civil Aviation
National Security Guard
Ministry of External Affairs
Airlines operating from all Terminals
Indian Air Force
ARC/ Vendors
RAXA/ CISF
Taxi Unions
Delhi Cantonment Board
Black & Yellow Taxi, Mega, Meru, Easy Cabs, Carz on Rent, Deneb & Pollux, Punjab & Haryana roadways & Indo Canadian Bus Service.
Local political Leaders including MLA
Temple Demolition Committee
Villagers of Nangal Dewat and Shabad Mohammadpur
Oil Companies

INTERNAL INTERACTIONS

DIAL Commercial
DIAL ARFF
GADL
DIAL Security ops
DIAL Legal
DIAL CPD
CEO Office
DIAL- Terminal (Ops)
DIAL-IT
DIAL Corporate Communication
DIAL Guest Relations
Engineering
Estate Management

FINANCIAL DIMENSIONS

Adhering to AOP.
Optimum utilization of available manpower & equipmentÃÂ¢ÃÂÃÂs and to reduce the avoidable expenditure to organization.
Assist in Revenue generation initiatives of approx. Rs. 12 Cr by ensuring smooth functioning of pick up lane concept and provide necessary support to commercial and DAPS team.
Removal of approx. 1000 vehicles from unauthorized parking location to prevent revenue leakage.

Other Dimensions

100 personnel working under the direct supervision & control
Dealing with Delhi Traffic Police & Delhi Police, CISF , PM Security and direct interaction with senior dignitaries.
Ensuring smooth flow of traffic at departure and arrival forecourt area.
Approximately 70 RAXA staff for traffic management at T3 and 32 Peregrine Security Personnel.

Education Qualifications

Graduate (in any Discipline).

Relevant Experience

Total relevant experience of 7 years out of which, at least five years should be in security.
5 YearsÃ¢ÂÂ experience in supervisor role in any security organization.
Individual with background of uniformed services and aviation security will be preferred.
Must know four-wheeler driving and must be in possession of valid driving license.
Fluency in English and Hindi

COMPETENCIES