Job Profile M00F0: Operations Support Agent

FedEx; Chennai District; On-site; INR 350,000 - 600,000; Full time

Job summary

FedEx Express India is seeking an Operations Support Agent in Chennai to perform defined processes ensuring accuracy and compliance, deadline-driven.

The role requires strong Microsoft Office skills, attention to detail, planning and organizing abilities, and excellent interpersonal and problem-solving skills. Regular 48-hour weekly schedule.

Join a diverse, inclusive team and contribute to reliable logistics operations.

Qualifications

• Bachelor's degree or equivalent required.
• Strong attention to detail and accuracy in processes.
• Proven planning, organizing and time-management abilities.
• Effective communication and problem-solving skills.

Responsibilities

• Execute defined processes ensuring accuracy and compliance.
• Identify anomalies and resolve using established rules.
• Escalate complex issues to senior team members when needed.

Skills

Attention to Detail

Planning & Organizing

Interpersonal Skills

Problem Solving

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Company:

INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd.

City:

Chennai

Scheduled Weekly Hours:

48

Worker Type:

Regular

Posting Start Date

28-Aug-2026

Posting Close Date:

19-Sept-2026

Job Family:

FXE-MEISA: Operations Support Agent

Position Summary:

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalke to senior team members.

Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills

Bachelor