Job Opening_Salesforce Marketing Cloud_Tekskills_Bangalore_WFO

Tekskills Inc.; Bengaluru; Presencial; INR 900 000 - 1 500 000; Tempo integral

Resumo da oferta

Tekskills Inc. seeks an Salesforce Marketing Cloud expert to design and implement multi-channel, personalized customer journeys using Journey Builder, Automation Studio, and Email Studio.

You will manage data extensions, segmentation, and reporting, while coding with AMPscript/SSJS and integrating REST/SOAP APIs. The role requires strong problem solving, collaboration, and adaptability in a fast-paced environment; Salesforce Marketing Cloud Email Specialist and Consultant certifications are

Qualificações

• Experience with SFMC core skills: Journey Builder, Automation Studio, Email Studio, and Data Extensions.
• Strong knowledge of data relationships, segmentation, and multi-channel personalized journeys.
• Proficient in AMPscript and SSJS for dynamic content and scripting.
• Hands-on SQL for data manipulation within SFMC and external integrations.
• Experience with REST/SOAP APIs and event triggers in Journey Builder.
• Familiarity with reporting tools, data views, and Einstein Engagement Scoring.

Conhecimentos

Problem-Solving

Communication

Adaptability

Collaboration

Formação académica

Salesforce Marketing Cloud Email Specialist

Salesforce Marketing Cloud Consultant (preferred)

Ferramentas

Journey Builder

Automation Studio

Email Studio

SQL

AMPscript

SSJS

REST APIs

SOAP APIs

API Event Triggers

Descrição da oferta de emprego

Role & responsibilities

Technical Expertise

1. SFMC Core Skills (Required)

• Advanced proficiency in Journey Builder, Automation Studio, and Email Studio.
• Strong understanding of Data Extensions, data relationships, and segmentation strategies.
• Experience in building complex customer journeys, including multi-channel and personalized communications.

2. Coding and Scripting (Required)

• Expert in AMPscript and (Potentially SSJS) for dynamic email content and custom scripting.
• Hands-on experience with SQL for data manipulation within SFMC.

3. API and Integrations

• Experience with REST and SOAP APIs for integrating SFMC with external systems.
• Knowledge of API Event Triggers and custom activities within Journey Builder.
• Understanding of integration patterns between SFMC and Salesforce CRM or other third-party platforms.

4. Data and Analytics

• Ability to design and implement custom reporting using SFMC reporting tools and data views.
• Familiarity with predictive analytics and AI-driven features like Einstein Engagement Scoring.

Process and Frameworks

1. Agile and Kanban Delivery

• Experience working in Agile (specifically Kanban) delivery environments, with tools like JIRA.

2. Testing and Quality Assurance

• Experience in testing colleague solution for quality control purposes

3. Documentation and Knowledge Sharing

• Ability to create and maintain technical documentation and contribute to knowledge-sharing sessions.
• Familiarity with Confluence or similar tools for documentation.

Soft Skills

1. Problem-Solving

• Aptitude for troubleshooting complex technical issues and implementing scalable solutions.
• Ability to address performance optimization for campaigns and data processes.

2. Communication and Collaboration

• Strong verbal and written communication (English) skills to interact with onshore teams and stakeholders.

3. Adaptability

• Ability to work flexibly in a fast-paced, dynamic environment.
• Eagerness to learn and adapt to new tools, features, and best practices within the SFMC ecosystem.

Certifications and Experience

Required Certifications:

• Salesforce Marketing Cloud Email Specialist
• Salesforce Marketing Cloud Consultant (preferred)