Jewelry Quality Control Specialist

Nivoda; Mumbai; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Competitive salary

Flexible working hours

Global jewellery tech company

Exposure to bespoke designs

International suppliers

Career development opportunities

Job summary

Nivoda in Mumbai, on-site, seeks a Jewelry Quality Control Specialist to lead detailed QC for fine/demi-fine pieces before shipment. You will ensure CADs and customer specs are met, log results with images, and drive corrective actions with suppliers to prevent defects.

The role requires strong problem-solving, attention to detail, and cross-functional collaboration. You will work with internal systems and quality docs, supporting continuous improvement and maintaining high standards in a

Qualifications

• 3-5 years of Fine/Demi-Fine jewellery QC experience.
• Understanding of jewellery manufacturing from casting to finishing.
• Knowledge of diamonds, gemstones, metals, settings and craftsmanship.
• Identify defects and recommend corrective actions.
• Experience with jewellery manufacturers and suppliers.
• Strong attention to detail and process focus.
• Excellent problem-solving and root-cause analysis.
• Able to prioritise multiple orders in a fast-paced environment.
• Good communication and cross-functional collaboration.
• Experience with export quality standards for jewellery.
• Comfortable using internal systems, spreadsheets and quality docs.

Responsibilities

• Conduct detailed quality inspections of fine/demi-fine jewellery before shipment.
• Make pass/fail decisions and document inspections accurately.
• Log outcomes with supporting images and comments.
• Highlight issues with factories and ensure same-day corrective actions.
• Ensure jewellery matches CADs, specs, and design requirements.
• Identify recurring issues and supplier trends; provide feedback.
• Support continuous improvement to standards, processes and supplier performance.
• Build strong supplier relationships to drive consistent quality.
• Own final quality of every piece meeting standards and customer specs.

Skills

Quality control in jewellery

3-5 years experience

Diamond & gemstone knowledge

Process orientation

Problem solving / RCA

Cross-functional communication

Export quality standards

Order prioritisation

Attention to detail

Tools

Internal systems

Spreadsheets

Quality documentation tools

Job description

Jewelry Quality Control Specialist
Designation: Jewelry Quality Control Specialist
Location: BKC, Mumbai, India (On-site)

Key Responsibilities:

• Conduct detailed quality inspections of fine / demi-fine jewellery to ensure pieces meet Nivoda's quality standards before shipment.

• Make quality pass/fail decisions based on Nivoda's quality standards and accurately document inspection

• Log the outcomes with supporting images and comments.

• Highlight quality related issues with the factory and get them repaired/re-worked on the same day. Ensure corrective actions are completed on the same day.

• Ensure jewellery matches approved CADs, customer specifications, and design requirements.

• Identify recurring quality issues and supplier trends, providing feedback to improve manufacturing quality and reduce repeat defects.

• Support continuous improvement initiatives by recommending enhancements to quality standards, inspection processes, and supplier performance.

• Build strong working relationships with suppliers to drive consistent quality and improve overall manufacturing standards.

• Take ownership of the final quality of every jewellery piece, ensuring it meets Nivoda's quality standards, customer specifications, and contributes to an exceptional customer experience.
  

What You'll Need

• 3-5 years of experience in Fine and Demi-Fine Jewellery Quality Control.

• Strong understanding of fine jewellery manufacturing processes from Casting through final polishing and finishing.

• Good knowledge of diamonds, coloured gemstones, precious metals, stone setting techniques, and jewellery craftsmanship.

• Ability to identify manufacturing defects and recommend appropriate corrective actions.

• Experience working directly with jewellery manufacturers and suppliers.

• Strong attention to detail and a process-oriented approach.

• Excellent problem-solving and root cause analysis skills.

• Ability to prioritise multiple orders in a fast-paced environment while maintaining quality standards.

• Good communication skills and the ability to work collaboratively across cross-functional teams.

• Experience with export quality standards for jewellery.

• Comfortable using internal systems, spreadsheets, and quality documentation tools.
  

What Success Looks Like

• High first-pass quality acceptance rates.

• Reduction in recurring supplier quality issues.

• Strong supplier relationships and continuous quality improvements.

• Accurate and timely quality inspections.

• Consistently high customer satisfaction through exceptional product quality.

• Proactive identification and resolution of quality risks before shipment.

• Consistently meets productivity and turnaround time targets while maintaining high quality standards.
  

What You'll Get

• Competitive salary and benefits.

• Flexible working hours.

• Opportunity to work in one of the world's fastest-growing jewellery technology companies.

• Exposure to thousands of bespoke and catalogue jewellery designs across global brands.

• Work closely with international suppliers and cross-functional teams.

• A dynamic, collaborative, and high-growth environment with excellent learning and career development opportunities.