JB001875 Buisiness Analyst/Solution Architect Pune ·

Techila Global; Pune District; Hybrid; INR 4,000,000 - 4,400,000; Full time

Job summary

Techila Global is seeking an experienced Telecom Business Consultant and Solution Architect to lead large-scale OSS/BSS transformations, CRM, CPQ, and Q2O initiatives. You will gather requirements, shape solution designs, drive delivery governance, and manage global teams.

The role requires 13–21 years in Telecom OSS/BSS, strong stakeholder management, and expertise across RBM, CBM, and billing processes. Hybrid Pune-based position with travel as needed.

Qualifications

• Bachelor's degree in Engineering/IT/Telecom or related field.
• MBA or equivalent management qualification preferred.
• 10+ years of experience in Telecom OSS/BSS environments.

Responsibilities

• Lead requirements workshops with business and technology stakeholders.
• Analyze and document business processes, functional requirements, and system enhancements.
• Translate business needs into solution specifications and delivery roadmaps.
• Lead end-to-end OSS/BSS transformation programs in Telecom.
• Drive Q2O process optimization and automation.
• Ensure seamless integration across CRM, OSS, and downstream systems.
• Manage project lifecycle from initiation to deployment.
• Drive Agile/Scrum delivery and governance.
• Manage cross-functional and vendor teams across geographies.

Skills

Telecom OSS/BSS

CRM & CPQ

Q2O

RBM

CBM

OPF

Agile/Scrum

Stakeholder Mgmt

UAT & Test Mgmt

Vendor Mgmt

Program Mgmt

Project Mgmt

Solution Design

Education

Bachelor's Degree in Engineering/IT/Telecom

MBA or equivalent management qualification

Tools

Netcracker CRM & CPQ

Amdocs CRM

Amdocs Clarify

Amdocs Cramer

JIRA

ServiceNow

SharePoint

Job description

# Buisiness Analyst/Solution ArchitectJoin Techila's team of Salesforce experts. We build senior-led transformations that deliver measurable outcomes for clients worldwide.Apply Now →← All JobsExperience13–21 yrsEmployment TypeFull-timeOpenings1 positionApply ByNov 6, 2026## Required SkillsSenior Business Consultant## Job DescriptionHi Renuka,Please share some quality cvs.RRF ID:2026-19910Positions:4Location :Only for PuneMode:Hybrid and Candidate should have Passport without passport we cant onboard the candidateRole:Buisiness Analyst/Solution ArchitectExperience:13+Years to 21YearsCost:40LPASenior Business Consultant (Telecom OSS/BSS, CRM & CPQ)Job SummaryWe are seeking an experienced Telecom Business Consultant and Project Manager with expertise in OSS/BSS transformation, CRM, CPQ, Quote-to-Order (Q2O), Revenue & Billing Management, and Order Management. The role will be responsible for leading large-scale telecom transformation initiatives, gathering business requirements, driving solution design, managing stakeholders, and ensuring successful delivery of business and technology programs.Key ResponsibilitiesBusiness Consulting & AnalysisLead requirements gathering workshops with business and technology stakeholders.Analyze and document business processes, functional requirements, and system enhancements.Perform gap analysis and recommend process improvements.Translate business needs into solution specifications and delivery roadmaps.Telecom OSS/BSS TransformationLead end-to-end OSS/BSS transformation programs.Support CRM, CPQ, Order Management, Service Fulfilment, and Billing initiatives.Drive Quote-to-Order (Q2O) process optimization and automation.Ensure seamless integration across CRM, OSS, and downstream operational systems.Project & Program ManagementManage project lifecycle from initiation to deployment.Drive Agile/Scrum delivery practices.Monitor project schedules, risks, dependencies, and budgets.Conduct governance and Steering Committee meetings.Manage cross-functional and vendor teams across geographies.Stakeholder ManagementAct as a trusted advisor to customers and leadership teams.Manage client relationships and business communications.Support commercial discussions, Statements of Work (SOW), and delivery governance.Coordinate with business owners, architects, development teams, and operational stakeholders.Testing & DeliveryDefine and review UAT strategy and test cases.Ensure requirements traceability throughout SDLC.Support deployment, transition, and operational handover activities.Drive process simplification and automation initiatives.Required QualificationsBachelor's Degree in Engineering, Information Technology, Telecommunications, or related field.MBA or equivalent management qualification preferred.10+ years of experience in Telecom OSS/BSS environments.Strong understanding of CRM, CPQ, Order Management, Revenue & Billing Management, and Service Fulfilment.Required SkillsTelecom OSS/BSSCRM & CPQQuote-to-Order (Q2O)Revenue & Billing Management (RBM)Customer Billing Management (CBM)Order Portfolio Fulfilment (OPF)Agile/Scrum MethodologiesBusiness AnalysisStakeholder ManagementProgram & Project ManagementUAT & Test ManagementVendor ManagementService Transition & Delivery GovernancePreferred TechnologiesNetcracker CRM & CPQNetcracker Revenue ManagementAmdocs CRMAmdocs ClarifyAmdocs CramerJIRAServiceNowSharePointMS VisioSuitable Job TitlesSenior Business ConsultantTelecom Business AnalystOSS/BSS ConsultantCRM & CPQ ConsultantTelecom Transformation LeadProduct Owner (Telecom)Program ManagerProject Manager - OSS/BSS TransformationSolution Consultant (Telecom BSS/OSS)### At a GlanceWork ModeHybridEmploymentFull-timeExperience13–21 yrsOpenings1LocationPuneDeadlineNov 6, 2026Apply for this Role →