Java + Python Professional (Full stack)

Luxoft; Mumbai, Chennai; On-site; INR 1,500,000 - 3,000,000; Full time

Job summary

Luxoft in Mumbai is looking for a Senior Platform Engineer to own incident management for Customer ID Profile Core Support. You will monitor systems, triage incidents, coordinate restoration, and drive post-incident reviews with cross-team partners.

You will troubleshoot across application, middleware, APIs, data, and infrastructure, harness observability tools to detect anomalies, and contribute to automation and runbooks for faster recovery and service quality.

Qualifications

• Proven experience building enterprise systems in Java.
• Strong Python proficiency with relevant frameworks.
• Experience with cloud ETL and data integration (AWS Glue, Spark).
• Solid understanding of AWS services (Lambda, DynamoDB).
• Experience with SOAP/REST/Web APIs.
• Hands-on experience with messaging systems and event-driven architectures.
• Familiarity with observability platforms for monitoring, logs, metrics, traces, and troubleshooting.
• Git version control knowledge.
• Candidate should be trainable, flexible to learn, and curious.

Responsibilities

• Triage Incident Ownership and rapid intake of alerts, tickets, and incidents.
• Act as Incident Owner during high-severity events with clear communication and swift restoration.
• Maintain real-time incident timelines and post-incident documentation.
• Troubleshoot and restore across application, middleware, APIs, data and infra layers.
• Leverage observability tools to identify anomalies and bottlenecks.
• Coordinate mitigations, rollbacks, and hotfixes to restore service quickly.
• Develop features, enhancements, and bug fixes.
• Collaborate with Development, DevOps, Database, Network, Security, QA and vendors to drive resolution.
• Provide context and data-driven analysis to accelerate fixes.

Skills

Java

Python

Cloud ETL

AWS

Web services

Messaging

Observability

Git

Curious mindset

Tools

FastAPI

Amazon Neptune

.NET

Job description

Job Summary

The ideal candidate will have a strong understanding of Customer ID Profile Core Support and will be responsible for eyes-on-glass monitoring, incident triage and ownership, troubleshooting and restoration, app enhancements, cross-team collaboration, platform and application stack awareness, and service quality and process excellence

Responsibilities

• Triage Incident Ownership
• Perform rapid intake, triage, and prioritization of alerts, tickets, and incidents.
• Act as Incident Owner during high-severity events, ensuring clear communication, timely updates, and swift restoration of service.
• Maintain accurate, real-time incident timelines and post-incident documentation.
• Troubleshooting Restoration
• Execute root-cause isolation across application, middleware, APIs, data, and infrastructure layers.
• Use observability and monitoring platforms to correlate logs, metrics, and traces; identify anomalies, performance bottlenecks, and failure patterns.
• Perform targeted mitigations, rollbacks, configuration fixes, and coordinate hotfixes to restore service quickly.
• Application development/enhancement
• Developing features, enhancements, and bug fixes
• Cross-Team Collaboration
• Engage with Application Development, DevOps, Database, Network, Security, QA, and vendor partners to drive efficient problem resolution.
• Provide clear technical context, hypothesis-driven analysis, and evidence from monitoring platforms to accelerate fixes.
• Facilitate postmortems and continuous improvement actions.Platform Application Stack Awareness
• Identify and recognize the application stack, including UI/front end, backend services, APIs, queues, databases, caches, containers, orchestration, and networking, for each impacted service to quickly isolate the source of issues.
• Maintain runbooks, service maps, and dependency diagrams to speed up diagnosis.
• Service Quality Process Excellence
• Contribute to automation and self-healing routines, including alert tuning, auto-remediation, and runbooks.
• Identify monitoring gaps and opportunities to improve observability.

Skills

Must have

• Java: Expertise in Java 25 and demonstrated experience developing enterprise systems using Java.
• Python: Strong knowledge of Python and experience with Python frameworks.
• Cloud ETL: Experience with any cloud ETL platform and data integration processes that extract data from multiple sources, transform it into a structured format, and load it into a target system. AWS Glue and Apache Spark are examples.
• AWS: Solid understanding of AWS cloud services and integration, including services such as Lambda and DynamoDB.
• Web services: Solid understanding of SOAP, REST, and Web API-based service protocols.
• Messaging: Experience with integration using any message broker and an understanding of event-based systems, including publish/subscribe, event streaming, loosely coupled architectures, and asynchronous integrations.
• Observability: Awareness of and hands-on experience using any observability platform for monitoring, logging, metrics, traces, anomaly detection, and troubleshooting.
• Version control: Knowledge of Git.
• Candidate should be trainable, flexible to learn and have a zeal / curiosity of what/why/how

Nice to have

• Experience with FastAPI.
• Experience with Amazon Neptune.
• Experience with .NET.
• Exceptional triage and situational analysis skills for production support.
• Effective verbal and written communication skills.
• Airline domain knowledge is a plus.

Other

• Languages: English: C1 Advanced
• Seniority: Senior