IT Support & Systems Coordinator

2coms; Tiruppur; On-site; INR 400,000 - 750,000; Full time

Job summary

2coms in India is seeking an experienced IT Support & Systems Coordinator to manage ERP systems, IT infrastructure, networks, cybersecurity, and CCTV surveillance in a manufacturing setting. The role focuses on supporting end users, coordinating with vendors, ensuring system uptime, and driving ERP implementation and adoption across departments, with an emphasis on security and data integrity.

Hands-on experience with SAP, Dynamics, Oracle or similar ERP is preferred, along with Windows Server

Qualifications

• Bachelor's degree in IT, CS, CE, or related field.
• Minimum 3 years ERP support or IT admin experience.
• Experience in manufacturing/industrial environments preferred.

Responsibilities

• Coordinate ERP implementation, testing, training, and user adoption.
• Provide first-level ERP troubleshooting and end-user support.
• Manage IT infrastructure including desktops, servers, printers, and software applications.
• Administer LAN/WAN, Wi-Fi, routers, switches, firewalls, and network security.
• Install, configure, and maintain CCTV cameras, NVR/DVR systems, and surveillance infrastructure.
• Provide technical support for hardware, software, email, ERP, and network-related issues.
• Manage data backup, recovery, antivirus, endpoint security, and access controls.
• Maintain IT documentation, asset inventory, SOPs, and performance reports.
• Coordinate with ERP vendors, hardware suppliers, and service providers.

Skills

End-user support

Vendor coordination

Cybersecurity awareness

Technical troubleshooting

ERP implementation

Education

Bachelor's degree in IT/CS

Tools

SAP

Microsoft Dynamics

Oracle ERP

Odoo

ERPNext

Tally Prime

Windows Server

Active Directory

VPNs/Firewalls

Job description

Udumalaipettai, India | Posted on 08/17/2026

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Job Description

Job Title: IT Support & Systems Coordinator

Job Description

We are looking for an experienced IT Support & Systems Coordinator to manage ERP systems, IT infrastructure, networks, cybersecurity, and CCTV surveillance operations in a manufacturing environment. The role involves supporting end users, coordinating with vendors, ensuring system uptime, and driving smooth ERP implementation and adoption across departments.

Key Responsibilities

• Coordinate ERP implementation, support, testing, training, and user adoption.
  
• Provide first-level ERP troubleshooting and user support.
  
• Manage IT infrastructure including desktops, laptops, printers, servers, and software applications.
  
• Administer LAN/WAN, Wi-Fi, routers, switches, firewalls, and network security.
  
• Install, configure, and maintain CCTV cameras, NVR/DVR systems, and surveillance infrastructure.
  
• Provide technical support for hardware, software, email, ERP, and network-related issues.
  
• Manage data backup, recovery, antivirus, endpoint security, and access controls.
  
• Maintain IT documentation, asset inventory, SOPs, and performance reports.
  
• Coordinate with ERP vendors, hardware suppliers, and service providers.
  

Requirements

• Bachelor's Degree in IT, Computer Science, Computer Engineering, Electronics & Communication, or related field.
  
• Minimum 3 years of experience in ERP support, ERP implementation, or IT Administration.
  
• Experience in manufacturing, engineering, industrial, or production environments preferred.
  
• Hands-on experience with CCTV installation and maintenance.
  
• Knowledge of ERP systems such as SAP, Microsoft Dynamics, Oracle ERP, Odoo, ERPNext, or Tally Prime.
  
• Strong understanding of Windows Administration, Active Directory, hardware troubleshooting, networking, and cybersecurity.
  
• Experience with LAN/WAN, routers, switches, VPNs, firewalls, and backup solutions.
  
• Excellent troubleshooting, communication, and coordination skills.
  

Preferred Skills:

ERP Implementation, IT Infrastructure Management, Network Administration, CCTV Surveillance, Active Directory, Windows Administration, Cybersecurity, Backup & Recovery, Vendor Management, Helpdesk Support.