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Ford Motor in Chennai seeks an IT Supply Chain Analyst to reduce repetitive work by automating tasks, building AI-assisted workflows, and improving how teams detect, diagnose, and prevent incidents. You’ll develop operational automations for health checks, data validation, ticket enrichment, incident summaries, and runbook guidance.
You will integrate automation with monitoring, ticketing, and SCM systems via APIs, applying guardrails and safe failure handling.
IT Supply Chain Analyst You’ll help reduce repetitive operational work by identifying tasks that can be automated, building safe AI-assisted workflows, and improving how teams detect, diagnose, and prevent incidents. You’ll also help grow the team’s practical AI capabilities. Identify and prioritize repetitive production-support tasks that can be simplified or automated, focusing on activities that consume significant team time or create avoidable manual effort. Design, develop, test, and maintain operational automations for tasks such as health checks, data validation, ticket enrichment, incident summaries, and approved routine remediation. Build AI-assisted workflows for incident triage, knowledge retrieval, runbook guidance, alert correlation, and remediation recommendations. Apply agentic AI patterns to automate multi-step operational workflows, using clearly defined permissions, boundaries, approval steps, and fallback behavior. Use predictive analytics and anomaly detection to identify operational patterns, anticipate potential issues, and trigger timely alerts or automated actions. Integrate automation and AI solutions with approved monitoring, ticketing, knowledge-management, and Supply Chain systems through APIs and other supported interfaces. Implement safeguards and quality controls including testing, access management, audit logging, output validation, human review, and safe failure handling. Measure and improve automation outcomes by tracking time saved, manual effort reduced, accuracy, adoption, failure rates, and operational impact; document solutions and share reusable patterns with the team.
Bachelor’s or master’s degree in computer science, Engineering, Maths or Science Performed any modern NLP/LLM courses/open competitions is also welcomed.