IT Solution Analyst (MUREX)

Pamp Technologies; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Pamp Technologies is seeking a Technical Support Engineer in Bengaluru to ensure reliable data flows and smooth operation of Murex and Findur integrations in a cloud environment.

The role focuses on monitoring, troubleshooting, and supporting Azure-based infrastructure, with emphasis on data transformation and connectivity across financial systems. Excellent communication and documentation skills are required.

Qualifications

• Experience 3-6 years in enterprise systems, preferably financial services.
• Strong troubleshooting and analytical skills.
• Excellent communication and documentation abilities.
• Experience with Murex is mandatory.

Responsibilities

• System Monitoring & Issue Resolution across Murex/Findur integrations.
• Provide operational support for Azure-based cloud infrastructure (Functions, Service Bus).
• Coordinate with BAs, Testing, and Infra teams; support data validation and testing.
• Document support procedures and known issues for knowledge sharing.

Skills

Troubleshooting

Analytical thinking

Communication

Documentation

Tools

Murex

Findur

Azure Functions

Azure Service Bus

Data Pipelines

Job description

Job Purpose:

We are looking for a detail-oriented and proactive Technical Support Engineer to join our team, focused on supporting integrations and operations involving Murex and Findur systems. This role is critical in ensuring the reliability, performance, and smooth functioning of cloud-based financial data flows and infrastructure.

Responsibilities:

System Monitoring & Issue Resolution

• Monitor data flows and system health across Murex and Findur integrations.
• Identify and troubleshoot issues related to data transformation, mapping, and connectivity.
• Ensure timely resolution of incidents and support to maintain high system availability.

Infrastructure Support

• Provide operational support for cloud-based infrastructure, primarily on Microsoft Azure.
• Assist in maintaining Azure services such as Functions, Service Bus, and Data Pipelines.

Coordination & Communication

• Collaborate with Business Analysts, Testing, and Infrastructure teams to ensure smooth operations.
• Support internal testing efforts by validating data and system behaviour.
• Document support procedures, known issues, and resolution steps for knowledge sharing.

Monitoring & Reporting

• Proactive monitoring with dashboards and alerts using Azure-native tools.
• Track performance metrics and provide regular reports to stakeholders.
• Proactively identify areas for improvement and recommend optimizations.

Required Skills & Experience

• Experience 3- 6 yrs
• Experience supporting enterprise systems, preferably in financial services.
• Good to have familiarity with Murex and/or Findur platforms is an added advantage.
• Working knowledge of Microsoft Azure services (Functions, Service Bus) is desirable.
• Strong troubleshooting and analytical skills.
• Excellent communication and documentation abilities.
• Experience in Murex is mandatory