IT Quality Assurance Analyst

AVI-SPL India; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

AVI-SPL India is seeking an experienced QA Analyst to ensure quality and uptime of our enterprise software ecosystem, including Microsoft Dynamics 365 ERP and ISV solutions.

You will create and maintain comprehensive QA documentation, develop test plans and cases, execute tests, report findings, and collaborate with cross-functional teams to deliver well-tested software across releases.

Qualifications

• 5+ years of software testing experience.
• Strong understanding of SDLC/STLC and testing types.
• Experience in functional, regression, integration, and UI/UX testing.
• Experience with bug tracking and test management tools (Jira, Azure DevOps, Zephyr).
• Experience with SQL databases.

Responsibilities

• Develop and continuously improve test execution and QA processes.
• Identify test conditions from user stories and technical documentation.
• Execute test cases, document results, track bugs, and report progress to stakeholders.
• Collaborate with analysts, stakeholders, and developers to ensure quality across releases.
• Perform other duties as needed.

Skills

5+ years software testing

SDLC/STLC

Agile/Scrum/Kanban

Documentation & reporting

English communication

Education

ISTQB certification or equivalent

Tools

Azure DevOps

Jira

Zephyr

Leapworks

Selenium

Cypress

Git

Job description

Working Hours: 17:30 - 02:30 IST

Working Days: Mon-Fri

This position involves creating and maintaining comprehensive QA documentation, including test plans, test cases, results, and reports, as well as supporting other QA analysts across different projects when needed. The focus will be on testing new and existing software, verifying updates, as well as both maintaining existing and developing new test cases.

Job Summary

We are looking for an experienced general QA Analyst (5+ years) to join our team and play a key role in ensuring the quality and uptime/availability of our enterprise ecosystem, which includes Microsoft Dynamics 365 ERP (Sales/CRM, Project Operations, Financial Back-office & Operations), as well as other platform solutions such as ServiceNow, CPQ SaaS, Subscription Billing, and multiple other Integrated Software Vendors (ISV’s).

This position involves creating and maintaining comprehensive QA documentation, including test plans, test cases, results, and reports, as well as supporting other QA analysts across different projects when needed. The focus will be on testing new and existing software, verifying updates, as well as both maintaining existing and developing new test cases.

We are looking for a detail-oriented, proactive QA professional who thrives in teamwork, is passionate about quality, and is focused on delivering reliable, well-tested software solutions.

Essential Duties And Responsibilities

• Develop and continuously improve test execution, ensuring transparency and efficiency of the QA process
• Identify positive and negative test conditions from user stories, backlog items, and technical documentation
• Execute test cases, document results, track bugs, and report progress to stakeholders
• Collaborate closely with Business Analysts, Business Stakeholders, Business Process Architects, Project Management, Third party service providers, and software developers and product owners to ensure quality across releases.
• Other duties assigned as needed

Must-Haves

Skills and Abilities

• 5+ years of experience in software testing
• Strong understanding of SDLC, STLC, and main testing types and techniques
• Experience in functional, regression, integration, and UI/UX testing
• Experience with bug tracking and test management tools (Microsoft ADO, Jira, Zephyr or similar)
• Experience with browser DevTools for debugging and network inspection
• Experience working with databases (SQL)
• Strong experience with Microsoft desktop productivity tools, including MS-Office suite and MS Teams
• Experience working in an Agile Scrum/Kanban environment
• Strong English level (for documentation, communication with team or clients)
• Ability to work U.S. working hours shift

Education and/or Experience

• Familiarity with Azure DevOps, Git or other version control systems
• Experience working in a distributed team
• Automation tools knowledge (Leapworks, Selenium, Cypress)
• Familiarity with API automation
• ISTQB certification or similar.

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers).

Physical Requirements

• This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment

Direct Reports

• This position does not have any direct reports

AVI-SPL reserves the right to alter work hours and work location as deems necessary

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state or local law