IT Field Technician

Vishvaraj Environment Pvt Ltd; Nagpur District; On-site; INR 300,000 - 420,000; Full time

Job summary

Vishvaraj Environment Pvt Ltd is seeking an IT field services professional to manage Toll TMS hardware and software inventories, monitor electrical functionality at toll plazas, and handle spare parts and maintenance of TMS equipment. You will support staff, train rostering, and ensure compliance with IT policies, SOPs, and vendor service management.

The role requires hands-on installation, configuration, and maintenance of hardware/software, with strong networking troubleshooting and

Qualifications

• 3–5 years of experience in IT field services or related industry.
• Strong knowledge of system administration principles and practices.
• Proficiency in networking troubleshooting techniques (LAN/WAN).
• Ability to work independently with minimal supervision.

Responsibilities

• Install, configure, and maintain computer hardware and software systems.
• Troubleshoot network issues using tools such as ping, traceroute, and Wireshark.
• Provide technical support to users through phone calls, emails, or in-person visits.
• Perform routine maintenance tasks including backups, updates, and security scans.

Skills

System administration

Networking troubleshooting

IT field services

Independent working

Tools

Wireshark

Ping

Traceroute

Job description

Roles and Responsibilities :

Responsible for the Toll TMS Hardware/Software and application Inventory of TMS Equipment’s / Toll Plaza Electrical Functionality Monitoring / Spare Parts / Maintenance of TMS & Toll Electrical Equipment’s / Toll Plaza Server Maintenance / AMC / Vendor’s Service Management / All Toll Transactions Monitoring / Staff Training, Roster & KT / Assurance of Implementation of VIL - IT Policy, SOP / Toll Plaza Office, Equipment’s CR, for the following toll plazas

• Install, configure, and maintain computer hardware and software systems.
• Troubleshoot network issues using various tools such as ping, traceroute, and Wireshark.
• Provide technical support to users through phone calls, emails, or in-person visits.
• Perform routine maintenance tasks including backups, updates, and security scans.

Job Requirements :

• 3-5 years of experience in IT field services or related industry.
• Strong knowledge of system administration principles and practices.
• Proficiency in networking troubleshooting techniques (LAN/WAN).
• Ability to work independently with minimal supervision.