IT Executive - Flight Simulator Operations

Gen24 Flybiz; Mumbai; On-site; Confidential; Full time

Benefits offered by this job

Challenging projects

Opportunity for growth

Collaborative work environment

Job summary

A leading aviation training provider in Mumbai is seeking an IT Executive to manage and support the IT infrastructure for Level-D full-flight simulators. Responsibilities include maintaining secure networks, administering IT compliance for DGCA audits, and providing real-time support during simulator operations. Candidates should possess a Bachelor's degree in IT or related fields and have 2-5 years of relevant experience. This role ensures robust IT operations in a high-pressure 24/7 environment, offering significant growth opportunities.

Qualifications

• 2–5 years of experience in IT support; aviation/simulator experience preferred.
• Strong knowledge of backups and cybersecurity.
• Strong knowledge of Windows/Linux OS, networking, backups, and cybersecurity.

Responsibilities

• Manage and support simulator-related IT infrastructure.
• Administer LAN, Wi-Fi, firewalls, and routers.
• Maintain IT documentation for DGCA audits.
• Provide IT support during simulator sessions.
• Maintain office IT systems and software.
• Maintain office IT systems, including desktops, printers, and antivirus.

Skills

IT support experience

Networking knowledge

Cybersecurity skills

Windows/Linux OS expertise

Troubleshooting

Documentation

Education

Bachelor's degree in IT/Computer Science

Job description

Gen24 Flybiz offers comprehensive services for aspiring pilots, airlines, and training organisations. In 2025, the Avion Flight Training Centre Mumbai - operated by Gen24 - will be opened.

At our facility, pilots can train on state-of-the-art Full Flight Simulators (FFS) and Flight Navigation Procedures Trainer (FNPTII) devices. Currently, our centre operates two Airbus A320neo Full Flight Simulators from Avion and an A320 FNPTII for APS MCC training, built by Simnest. Over the coming years, we will expand to six to eight Full Flight Simulators, including additional Airbus A320s and Boeing 737 MAX devices, providing comprehensive training solutions for airlines and individual pilots.

Tasks

The IT Executive will be responsible for supporting, monitoring, and maintaining the complete IT infrastructure used in the operation of Level-D full-flight simulators. This includes system networks, simulator support computers, operating systems, backup systems, secure communications, and IT-based compliance processes as per DGCA and OEM guidelines.

Simulator IT Systems Support

• Manage and support simulator-related IT infrastructure, including host computers, IOS stations, server hardware, network switches, and storage.
• Support OEM tools, diagnostic applications, and monitoring software.
• Assist with simulator data loading, software updates, and database management.
• Perform routine backups and restoration of critical simulator configurations.

IT Infrastructure & Network Administration

• Administer LAN, Wi-Fi, firewalls, switches, and routers.
• Maintain secure connectivity between simulator systems and corporate networks.
• Implement cybersecurity policies as per DGCA and organisational standards.
• Monitor server performance, network health, and system uptime.

DGCA Compliance & Documentation

• Maintain IT documentation required for DGCA audits.
• Support the Quality Department during DGCA inspections and QTG runs.
• Ensure integrity and traceability of simulator data files.

Operational Support

• Provide real-time IT support during simulator sessions.
• Troubleshoot errors and coordinate with OEM support.
• Assist in preventive maintenance schedules.

General IT Support

• Maintain office IT systems, including desktops, laptops, printers, and AV systems.
• Support email systems, software installation, and licensing.
• Monitor antivirus and endpoint security systems.

Requirements

Essential

• Bachelor’s degree in IT, Computer Science, Electronics, or equivalent.
• 2–5 years of experience in IT support; aviation/simulator experience preferred.
• Strong knowledge of Windows/Linux OS, networking, backups, and cybersecurity.

Preferred

• Experience with flight simulators or OEM systems.
• Knowledge of DGCA regulatory requirements.

Key Competencies

• High attention to detail and accuracy.
• Strong troubleshooting and analytical skills.
• Ability to work under pressure in a 24/7 environment.
• Excellent communication and documentation abilities.

Work Schedule

Shift duties may be required (24/7 simulator operations).

Benefits

Become a part of Gen24

Working at Gen24 means having a challenging job in a successful and entrepreneurial environment where initiative and a high degree of freedom in acting are basic principles. Working together within and between teams is essential for our success. Likewise, we cooperate closely with our partners and customers to achieve the best results. You will have significant influence and responsibility for the outcome of technically challenging projects.

Gen24 will create the conditions that enable you to truly grow as a (technical) specialist. We will do so by providing support, training, and opportunities to further develop your talents in a stimulating and inspiring