IT Executive

Competent Groove; India; On-site; INR 240,000 - 360,000; Full time

Job summary

Competent Groove in Chandigarh is seeking an IT Executive to provide day-to-day IT support across the UTCA office. The role includes troubleshooting hardware and software issues, maintaining IT infrastructure, and supporting office systems to ensure smooth operations.

You will manage IT inventory, assets, licenses, CCTV and biometric systems, assist with data backups and IT security, support the Karya App modules, and train users as needed for seamless event operations and office activities.

Qualifications

• Diploma or degree in IT/CS or related field.
• 1–3 years of IT support or similar role.
• Solid knowledge of desktops, laptops, printers, CCTV and biometric systems.

Responsibilities

• Provide technical support for desktops, laptops, printers and IT equipment.
• Troubleshoot hardware, software, network and connectivity issues.
• Maintain and monitor IT infrastructure including CCTV and biometric systems.
• Manage IT inventory, asset records, licenses and consumables.
• Install, configure and maintain computer systems and peripherals.
• Provide user training for the Karya App modules and ensure smooth adoption.
• Support UTCA events and activities with reliable IT and AV setup.
• Coordinate with vendors for IT maintenance and support.
• Ensure timely resolution of user issues and service requests.
• Assist in data backup, system updates and IT security compliance.
• Maintain IT documentation and support records.

Skills

IT support

Desktops & peripherals

Networking basics

Communication skills

User training

Education

Diploma/Bachelor's Degree in IT/CS

Tools

CCTV systems

Biometric systems

Karya App

Job description

Job Description:

Position: IT Executive

Location: Chandigarh

Employment Type: Full-time

Job Summary

The IT Executive will be responsible for providing day-to-day IT support across the UTCA office. The role includes troubleshooting hardware and software issues, maintaining IT infrastructure, managing IT inventory and assets, supporting office systems, and ensuring smooth functioning of all IT-related services. The IT Executive will also support CCTV and biometric systems, provide support for the Karya App, and conduct user training as required.

Key Responsibilities

• Provide technical support for desktops, laptops, printers, and other IT equipment.
• Troubleshoot hardware, software, network, and connectivity issues.
• Maintain and monitor office IT infrastructure, including CCTV and biometric systems.
• Manage IT inventory, asset records, software licenses, and IT consumables.
• Install, configure, and maintain computer systems, applications, and peripherals.
• Provide support and user training for the Karya App (Bill Approval, Cab Management, Attendance Management, and Player Selection module), ensuring smooth operations, issue resolution, and effective user adoption.
• Provide IT support for UTCA events, tournaments, training sessions, meetings, and other outdoor activities, ensuring seamless operation of IT equipment, internet connectivity, audiovisual systems, and related technology requirements.
• Coordinate with vendors for IT-related maintenance and support.
• Ensure timely resolution of user issues and service requests.
• Assist in data backup, system updates, and IT security compliance.
• Maintain IT documentation and support records.

Qualifications & Skills

• Diploma/Bachelor's Degree in Information Technology, Computer Science, or a related field.
• 1-3 years of experience in IT support or a similar role.
• Good knowledge of desktops, laptops, printers, CCTV, and biometric systems.
• Basic networking and troubleshooting skills.
• Strong communication, problem-solving, and user support skills.

Requirements: