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Vashi Integrated Solutions in Hyderabad provides IT support services and hardware troubleshooting for end users. The role covers desktop/laptop setup, OS/app/config/troubleshooting, service desk operations, LAN and printer configuration, Outlook support, and remote assistance to users.
Candidates should have 1 year of IT support experience and familiarity with IT procurement, networking, and project coordination.
1) Desktop and laptop hardware setup, including assembling and troubleshooting.
2) Installation, configuration, and troubleshooting of operating systems, applications, drivers, and required updates.
3) Handling Service Desk operations, including incident tickets and service requests.
4) LAN configuration and troubleshooting.
5) Local and network printer installation, configuration, and sharing.
6) Microsoft Outlook configuration and troubleshooting.
7) Providing remote support to end users.
8) 1 year of experience in IT support.