IT Engineer

Safran; Thiruvananthapuram; On-site; INR 350,000 - 500,000; Full time

Job summary

Safran in Thiruvananthapuram is seeking an IT Engineer to manage IT systems, user accounts, and support. You will handle backups, basic infrastructure, and coordinate with vendors.

Candidates should have a BE/BTech/BCA/B.Sc./MCA in Computer Science, IT, Electronics, or a related field, and cloud platform knowledge (AWS, Azure, Google Cloud). Strong troubleshooting and communication skills are essential for this hands-on role.

Qualifications

• Candidates should have hands-on experience providing IT support and desktop assistance.
• Knowledge of cloud platforms (AWS, Azure, Google Cloud) is required or preferred.
• Basic networking understanding and strong communication skills are expected.

Responsibilities

• Provide desktop and IT technical support to users.
• Manage systems, user accounts, access, and IT assets.
• Perform backup and recovery activities.
• Troubleshoot hardware, software, OS, and connectivity issues.
• Support basic networking and infrastructure requirements.
• Assist with AWS, Azure, or Google Cloud environments.
• Maintain IT documentation and coordinate with vendors when required.

Skills

Desktop Support

IT Support

Troubleshooting

Communication

Education

BE/B.Tech/BCA/B.Sc./MCA in Computer Science, IT, Electronics, or related field

Tools

AWS

Azure

Google Cloud

IT ticketing tools

Job description

About the Role

We are looking for an IT Engineer to manage IT systems, user accounts, technical support, backup/recovery, and basic infrastructure.

Responsibilities

• Provide desktop and IT technical support to users.
• Manage systems, user accounts, access, and IT assets.
• Perform backup and recovery activities.
• Troubleshoot hardware, software, OS, and connectivity issues.
• Support basic networking and infrastructure requirements.
• Assist with AWS, Azure, or Google Cloud environments.
• Maintain IT documentation and coordinate with vendors when required.

Qualifications

• B.E./B.Tech/BCA/B.Sc./MCA in Computer Science, IT, Electronics, or related field.

Required Skills

• Experience as a Desktop Support Engineer / IT Support Engineer / IT Engineer.
• Knowledge of cloud platforms - AWS, Azure, or Google Cloud.
• Basic understanding of networking fundamentals.
• Strong troubleshooting and problem-solving skills.
• Good written and verbal communication.

Preferred Skills

• Windows/Linux administration.
• LAN/Wi-Fi troubleshooting.
• IT helpdesk/ticketing tools.
• Basic cybersecurity knowledge.