IT Business Analyst - Assistant Vice President

Citigroup Inc.; Chennai; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Citigroup Inc. is seeking an IT Business Analyst - Assistant Vice President (C12) to bridge business users and technologists in Chennai. The role focuses on AI-enabled fraud detection and mitigation, aligning business goals with technology strategies within a robust risk framework.

You will collaborate with Fraud Operations, Compliance, Risk Management, and Technology to craft requirements, maintain RTMs, and oversee delivery while ensuring regulatory adherence and clear acceptance criteria.

Qualifications

• 8+ years in IT Business Analyst or related roles with AML/fraud exposure.
• Experience with Jira, Confluence, Visio, Enterprise Architect.
• Strong analytical, problem-solving, and communication skills.
• Translate business needs into requirements and BRDs.

Responsibilities

• Define business, financial, and operational requirements with stakeholders.
• Set scope and metrics for systems analysis.
• Analyze processes and data sources to close capability gaps.
• Break down initiatives into Jira Epics and INVEST user stories.
• Maintain end-to-end Requirements Traceability Matrix (RTM).
• Generate reports with probable causes and solutions for issues.
• Advise on technology and operations while ensuring compliance.
• Assess risk and escalate control issues with transparency.
• Map data for high-risk transactions.
• Communicate technical strategies to relevant teams.
• Define functional requirements and product documentation.
• Monitor feature development for budget/schedule/scope.
• Evaluate IT developments against evolving business needs.
• Analyze processes and standards to suggest system enhancements.

Skills

Jira

Confluence

Visio

Postman

Swagger

Stakeholder mgmt

Education

Bachelor's degree

Tools

Microsoft Visio

Enterprise Architect

Job description

IT Business Analyst - Assistant Vice President (C12)

The IT Business Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical, and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Serving as the primary bridge between Fraud Operations, Compliance, Risk Management, and Technology engineering teams, you will leverage modern analysis methodologies and enterprise AI capabilities to define, design, and implement advanced fraud detection and mitigation solutions

Responsibilities:

• Leveraging AI capabilities, define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users
• Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions
• Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps
• Decompose business initiatives into structured Jira Epics and INVEST-compliant User Stories featuring testable Gherkin syntax (Given-When-Then) acceptance criteria across diverse personas
• Establish and maintain end-to-end Requirements Traceability Matrix (RTM) linking regulatory/policy mandates to BRDs, FRDs, user stories, test cases, and compliance audit evidence.
• Generate and compile reports based on findings, including probable causes and potential solutions to systems issues
• Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards
• Filter, prioritize and validate potentially complex material from multiple sources and perform other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Business and system analysis to convert impacts into detailed functional and system requirements;
• Creating data mapping for high-risk transactions.
• Enterprise-level application architecture and communicating technical strategies and solutions to proper parties;
• Defining business requirements for functionalities, adhering to object-oriented methodologies and preparing product requirement documentation;
• Monitoring feature development to ensure adherence to budget, schedule and scope;
• Evaluating IT developments and evolving business requirements;
• Analyzing business processes, systems and industry standards to recommend appropriate systems alternatives and/or enhancements to current systems;

Recommended Qualifications:

• Experience: 8+ years of progressive experience as an IT Business Analyst, Systems Analyst, or Technical Product Owner, with at least 1-2 years dedicated to fraud detection, Anti-Money Laundering (AML), or payment risk within financial services or FinTech environments.
• Analysis & Workflow Tools: Proficiency in Jira, Confluence, diagramming tools ( Microsoft Visio, Enterprise Architect), and API testing/inspection utilities (Postman, Swagger).
• Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques
• Proven interpersonal, diplomatic and influencing skills
• Consistently demonstrate clear and concise written and verbal communication

Education:

Bachelor's degree/University degree or equivalent experience

Time Type :Full time

Job Family Group:

Technology

Job Family:

Business Analysis / Client Services

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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