IT Business Senior Analyst - Assistant Vice President

Citi; Chennai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Citi in Chennai invites an IT Business Senior Analyst to bridge business users and technologists, driving data-driven insights and informed planning. This intermediate role focuses on translating complex requirements into actionable specifications while coordinating with the Technology team to improve performance and outcomes.

The position emphasizes clear communication, stakeholder management, and the ability to work with limited supervision to deliver reliable solutions on schedule.

Qualifications

• 7 years of relevant experience.
• Proficient in data analysis with intermediate/advanced Microsoft Office Suite.
• Strong interpersonal, data analysis, diplomacy, management and prioritization skills.
• Clear and concise written and verbal communication.
• Ability to manage multiple activities and build relationships.
• Self-motivation to take initiative and learn quickly.
• Ability to work under pressure and meet tight deadlines with attention to detail.

Responsibilities

• Formulate and define systems scope and objectives and foster communication between business leaders and IT.
• Consult with users to solve complex issues through evaluation of processes, systems and standards and propose solutions.
• Support system change processes from requirements through implementation.
• Consult with clients to determine functional specifications and provide user support.
• Identify risks and impacts, considering business implications of technology.
• Act as advisor to new or lower level analysts and work as a team to achieve objectives.
• Operate with limited supervision and exercise independent judgment.
• Serve as SME to senior stakeholders and team members.
• Assess risk in decisions, safeguarding Citi, its clients and assets, and escalate/report control issues.

Skills

Data analysis

Microsoft Office

Interpersonal skills

Communication

Prioritization

Education

Bachelor's degree/University degree or equivalent experience

Job description

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Consult with business clients to determine system functional specifications and provides user and operational support
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 7 years of relevant experience
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships
• Proven self-motivation to take initiative and master new tasks quickly
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

• Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Technology

Job Family:

Business Analysis / Client Services

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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