IT Business Analyst

El Camino Health; Chennai District; Hybrid; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work model

Remote work flexibility

Job summary

Logitech is seeking an experienced IT Business Analyst to design, architect, and continuously improve enterprise subscription billing systems across Services, Software, and Hardware offerings. You will gather requirements, design architecture, and drive revenue transformation initiatives with cross-functional teams.

The role emphasizes collaboration, data integrity, and scalable billing solutions, including integration with ERP, CRM, and order management systems as part of a hybrid work model.

Qualifications

• Gather and analyze business requirements for subscription/services billing processes and systems
• Design functional specifications and technical architecture for enterprise subscription management solutions
• Create detailed process flows, data models, and system integration designs
• Define business rules and logic for subscription lifecycle management (provisioning, renewals, upgrades, cancellations)
• Experience with pricing models, billing schedules, and revenue recognition rules

Responsibilities

• Configure and customize subscription billing platforms to meet business requirements
• Manage configuration changes across development, testing, and production environments
• Design and implement pricing models, billing schedules, and revenue recognition rules
• Develop integration specifications between billing systems and ERP/CRM/order management
• Coordinate testing and user acceptance testing with business stakeholders
• Lead deployment activities and create runbooks for operational support

Skills

IT Business Analysis

Subscription Billing

Enterprise Systems Integration

Requirements Gathering

SQL Basics

Education

Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, Computer Science, or related field

Master's degree in Finance, Accounting, MBA, or MS in Information Systems is a plus

Tools

Zuora

Stripe Billing

Salesforce RCB

Right Rev Revenue Recognition

Job description

Job Description

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. We are seeking an experienced IT Business Analyst to design, architect, and continuously improve our enterprise subscription billing systems across Services, Software, and Hardware offerings. This strategic role requires a blend of technical expertise, business acumen, and collaborative leadership to drive our subscription & services revenue transformation initiatives.

Your Contribution

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you’ll need for success at Logitech.

Requirements & Design

• Gather and analyze business requirements for subscription/services billing processes and systems
• Design functional specifications and technical architecture for enterprise subscription management solutions
• Create detailed process flows, data models, and system integration designs
• Define business rules and logic for subscription lifecycle management (provisioning, renewals, upgrades, cancellations)

Configuration & Implementation

• Configure and customize subscription billing platforms to meet business requirements
• Manage configuration changes across development, testing, and production environments
• Design and implement pricing models, billing schedules, and revenue recognition rules
• Develop integration specifications between billing systems and upstream/downstream applications (ERP, CRM, order management)

Testing & Quality Assurance

• Develop comprehensive test strategies and test cases for subscription billing scenarios
• Coordinate user acceptance testing (UAT) with business stakeholders
• Validate data integrity, billing accuracy, and system performance
• Troubleshoot issues and coordinate resolution with technical teams

Training & Deployment

• Create training materials and documentation for end-users and support teams
• Conduct training sessions for business users on new features and processes
• Lead deployment activities and coordinate go‑live support
• Develop runbooks and knowledge base articles for operational support

Collaboration & Leadership

• Partner closely with IT Value Squads on strategic subscription initiatives
• Work with Support and Development teams on tactical enhancements and issue resolution
• Serve as subject matter expert on subscription billing processes and systems
• Facilitate cross‑functional workshops and design sessions
• Communicate project status, risks, and recommendations to stakeholders

Key Qualifications

• 6-8 years of experience in IT business analysis, with focus on billing, subscription management, or revenue systems
• Proven track record of implementing enterprise subscription billing solutions
• Experience with full project lifecycle: requirements gathering through deployment
• Strong background in enterprise IT systems integration
• Deep understanding of subscription business models and recurring revenue operations
• Experience with subscription billing platforms (Zuora, Stripe Billing or Salesforce RCB or Right Rev Revenue Recognition application preferred)
• Knowledge of billing processes: invoicing, payment processing, revenue recognition, collections
• Familiarity with integration technologies (APIs, middleware, data mapping)
• Understanding of data management principles and SQL basics
• Strong requirements elicitation and documentation capabilities
• Excellent analytical and problem‑solving skills
• Ability to translate business needs into technical specifications
• Experience with process improvement methodologies (Lean, Six Sigma, Agile)
• Financial acumen related to revenue recognition and subscription metrics
• Outstanding communication skills (written and verbal)
• Proven ability to work effectively with cross‑functional teams
• Strong stakeholder management and influencing capabilities
• Self‑motivated with ability to manage multiple priorities
• Detail‑oriented with commitment to quality and accuracy

Education Preference

• Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, Computer Science, or related field
• Accounting or Finance degree strongly preferred for revenue recognition expertise
• Master's degree in Finance, Accounting, MBA, or MS in Information Systems is a plus
• Relevant professional certifications highly valued

Preferred Qualifications

• Experience with SaaS or subscription‑based business models
• Certifications in relevant platforms (Zuora Certified, Salesforce CPQ, etc.)
• Knowledge of revenue recognition standards (ASC 606, IFRS 15)
• Experience with Agile/Scrum methodologies
• Background in enterprise software, hardware, or IT services industries
• Familiarity with order‑to‑cash processes
• Experience with data analytics and reporting tools

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on‑premises. Within this structure, you may have teams or departments split between working remotely and working in‑house.

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at [phone] for assistance and we will get back to you as soon as possible.

At Logitech, we live our values and expect you to show the same to become one of us. Be who you are, come prepared, and we’ll try to make it enjoyable in the process.

We have offices in over 30+ countries and our products are sold in over 100 countries worldwide. We’re truly global and want you to be too.