Position Summary
We are looking for an IT Analyst with experience on Oracle OTM/GTM Cloud at our Global Shared Services Office in Hyderabad. This position is responsible to provide production support for the existing OTM/GTM cloud production environment, assist with testing quarterly updates from Oracle, roll out new features, identify business requirements and map them to the Oracle OTM/GTM Cloud, lead the integration of Oracle OTM/GTM Cloud with Microsoft D365 ERP and other ERP applications, and interact with the project team for reports, interfaces, data conversion programs, and application extensions.
- Support and maintain the existing OTM/GTM cloud Production environment
- Help with testing Quarterly updates from Oracle and rolling out new features
- Identify business requirements and map them to the Oracle OTM/GTM Cloud
- Lead the integration of Oracle OTM/GTM Cloud with Microsoft D365 ERP and other ERP applications
- Interact with the project team members responsible for developing reports, interfaces, data conversion programs, and application extensions
Key Responsible Areas
- Providing production support for Logistics Applications
- Assist in implementation of OTM solution across CS business units
- Gather and document business requirements, perform fit‑gap analysis, as‑is and to‑be business process designs, conference room pilots (CRPs), functional configuration, testing, end user training
- Facilitate solution design workshops
- Develop business process designs, perform functional configuration and perform unit testing
- Develop conversion and system implementation plans
- Identify functionality gaps and provide solutions for them
- Write functional design documents for reports, interfaces, data conversions and application extensions
- Support business users with the execution of test scripts
- Effectively communicate and drive project deliverables
- Provide status and issue reports to the project manager/key stakeholders on a regular basis
- Consistently produce clear and concise status reports
- Work in collaboration with Oracle support for resolving critical bugs
- Work independently on projects and production support with minimum supervision
- Work with solution architects and technical SMEs to translate project requirements into solution designs, project estimates, and activity plans
Desired Candidate Profile
Required Experience
- Familiar with implementing inbound and outbound processes, deep experience in OTM configuration for all processes including Order Management, Shipment Planning, Shipment Execution, Freight Settlement and Claims
- At least one end‑to‑end implementation experience with Oracle OTM/GTM Cloud
- Good understanding of the OTM architecture
- Excellent knowledge of agents, saved queries, workflows and user configurations
- Hands‑on experience in debugging/troubleshooting critical configuration issues
- Excellent knowledge of OTM/GTM data model and ability to write scripts in Oracle SQL, PL/SQL
- OTM integration experience with external systems and knowledge of XSLT, XML profiles, OTM Schema, EDI, XML mappings will be an added advantage
Primary Location: IN‑TG‑Hyderabad
Travel: No
Employee Type: Full‑Time Regular
Mandatory Technical Skills: Experience in Oracle OTM and GTM modules
Nice to have skills: Functional knowledge of other Logistics applications
Soft Skills:
Ability to lead and motivate personnel
Strong organizational skills
Strong verbal, written, and technical communication
Strong analytical skills
Certifications: Oracle Cloud OTM/GTM Certification is preferred
Industry background: 6+ years’ experience as OTM consultant
Required Education: Bachelor’s degree or related discipline