IT Analyst Applications

Caterpillar Inc.; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Caterpillar Inc. is seeking a skilled IT professional to design, develop, and support Trade Operations applications. You will work with global teams, implement robust IT solutions, and lead process improvements.

The role requires strong technical proficiency across databases, APIs, and data formats, with a focus on reliable, scalable IT services. You will collaborate with stakeholders, perform root-cause analyses, and ensure high-quality delivery in a fast-paced environment, joining a

Qualifications

• Experience in Trade Operations domain and related IT systems.
• Knowledge of OneSource platforms and integration points.
• Proficiency with relational databases such as Oracle and MySQL.

Responsibilities

• Collaborate with distributed teams to design and deliver solutions.
• Develop high/low level designs and logical technical architecture.
• Lead troubleshooting and quality improvement initiatives.
• Define and improve governance, processes, and guidelines.
• Communicate status and resolutions to cross-functional teams.
• Analyze issues, perform root-cause analysis, and implement fixes.

Skills

Trade Operations knowledge

OneSource Imports/Exports

OneSource Classification

Relational databases (Oracle, MySQL)

Advanced debugging techniques

Supply chain domain knowledge

SDLC: Waterfall/Agile

Tools

APIs programming

Snowflake

XML/JSON/EDI

JavaScript

Job description

Job Description

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Career Area

Technology, Digital and Data

Job Summary

This role is responsible for design, development, support and maintenance of Trade Operations applications. Position will require incumbent to directly work with business users & global teams over phone, email or meetings as needed. The role is viewed as skilled in IT frameworks, technical requirements analysis, non-functional requirements specifications, application design, application development, performance tuning and troubleshooting of distributed application. Position is responsible for IT solution availability, maintenance, change request development, root cause identification & corrective actions along with regular improvement of IT applications and processes. The position manages the completion of own work assignments and coordinates work with others. Based on past experiences and knowledge, the incumbent works in close collaboration with peers & other IT teams.

What You Will Do

Operational & Behavioral Competencies:

• Work collaboratively with distributed teams.
• Develop high level & low-level design & solutions for complex business requirements.
• Create Logical Technical Architecture diagram for new solutions.
• Lead technical teams in troubleshooting and quality improvement initiatives.
• Champion process effectiveness & improvements by owning governance controls.
• Define & improve quality processes & guidelines.
• Ability to collaborate & operate in a team environment, developing own & other’s ideas.
• Recognize and troubleshoot moderate/complex technical problems within IT service agreement levels.
• Monitors and pro-actively responds to output from tools and monitoring systems.
• Excellent communication skills. Communicates with cross-functional teams, primarily at the individual contributor level, to provide problem resolution updates.
• Develop and maintain deep technical and business knowledge of the domain.
• Participate in root-cause analysis of technical incidents.
• Work on multiple problems or projects simultaneously.
• Self-starter with demonstrated ability to take initiative in a fast-paced environment.

Technical Skills

• Good knowledge of Trade Operations.
• Good knowledge in OneSource Imports/Exports Application.
• Good knowledge in OneSource Classification.
• Experience in one or more relational databases such as Oracle, MYSQL
• Experience troubleshooting technologically challenging customer issues. Able to use advanced debugging techniques.
• Knowledge of supply chain & expertise in Functional aspects of Trade Operations Domain.
• Demonstrated functional analyst skills with E2E exposure of application life cycle (Waterfall and Agile methodologies)

Top candidate might also have

• Knowledge in data analysis.
• Knowledge on API programming and platforms
• Knowledge of common data structure formats like XML, JSON, EDI etc.
• Knowledge of Snowflake.
• Knowledge in java script.

Additional Information

Shift: Involves multiple shits on rotational basis as listed below.

• 1 PM IST to 10 PM IST (regular shift)
• Weekend deployment activities & support (On-demand – Monthly or emergency release)

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at www.caterpillar.com/careers.

What You Will Get

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).

Job Description Statement

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Posting Dates

September 1, 2026 - September 14, 2026

Equal Opportunity Employer Statement

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply