IT Administrator

Bikham Private Limited; India; Remote; INR 400,000 - 800,000; Full time

Job summary

Bikham Private Limited is seeking an IT Administrator to support access management and day-to-day internal IT needs for employees. The role emphasizes secure access across tools and systems.

Responsibilities include onboarding, offboarding, and account provisioning, plus troubleshooting login issues, MFA, and device setup. The successful candidate will provide internal IT support and maintain documentation, with availability for US shift hours.

Qualifications

• Prior IT administration, helpdesk, or internal IT support experience.
• Experience with access management and user provisioning.
• Familiarity with Google Workspace, Microsoft 365, Slack, Jira, VPN or MDM.
• Strong troubleshooting and communication skills.
• Ability to support US shift hours.
• Detail-oriented and able to work in a fast-paced environment.

Responsibilities

• Manage employee access across internal tools, systems, and applications.
• Handle onboarding, offboarding, permission changes, and account provisioning.
• Provide internal IT support to employees across hardware, software, email, and collaboration tools.
• Troubleshoot access issues, login problems, MFA, device setup, and basic network concerns.
• Maintain IT documentation, access logs, and support tickets.
• Coordinate with internal teams to ensure secure and timely access management.
• Follow security best practices for user permissions and data protection.

Skills

Access management

User provisioning

Troubleshooting

Communication

Tools

Google Workspace

Microsoft 365

Slack

Jira

VPN

MDM

Job description

We are hiring an IT Administrator to support access management and day-to-day internal IT needs for employees.

Key Responsibilities

• Manage employee access across internal tools, systems, and applications
• Handle onboarding, offboarding, permission changes, and account provisioning
• Provide internal IT support to employees across hardware, software, email, and collaboration tools
• Troubleshoot access issues, login problems, MFA, device setup, and basic network concerns
• Maintain IT documentation, access logs, and support tickets
• Coordinate with internal teams to ensure secure and timely access management
• Follow security best practices for user permissions and data protection

Requirements

• Prior experience in IT administration, helpdesk, or internal IT support
• Experience with access management, user provisioning, and employee support
• Familiarity with tools such as Google Workspace, Microsoft 365, Slack, Jira, VPN, MDM, or similar platforms
• Strong troubleshooting and communication skills
• Ability to support employees during the US shift
• Detail-oriented, responsive, and comfortable working in a fast-paced environment