Ipd Billing Executive

Wockhardt Hospitals; Mumbai; On-site; INR 200,000 - 280,000; Full time

Job summary

Wockhardt Hospitals is seeking a billing professional to ensure accurate generation of patient bills, auditing, and adherence to billing protocols. The role involves supporting peak times, resolving billing issues, and coordinating with various departments to provide clear invoices.

The candidate should have experience in hospital billing, familiarity with HIS/billing software, and strong communication skills to handle patient and corporate queries effectively.

Qualifications

• Experience in hospital billing and auditing preferred.
• Familiarity with Hospital Information System (HIS) and billing software.
• Good communication and problem-solving skills.

Responsibilities

• Ensures staff follow billing protocols for interim and final bills.
• Assists with bill preparation during peak hours or in absence of billing staff.
• Audits patient bill records before final generation.
• Resolves billing difficulties with staff and departments.
• Works with HIS and related IT resources as assigned.
• Decides with Billing HOD on any incorrect procedural charges.
• Handles patient queries regarding procedure charges and bill deposits.

Job description

JOB DESCRIPTION

Key Responsibilities

- Ensures that the staff is following the protocols for bill generation (interim and final).

- Undertakes bill preparation during peak hours or in absence of any billing staff.

- Audits the patient bill record before generation of final bill.

- Attends to and solves difficulties that the billing staff may have when generating bills.

- To work with the Hospital Information System and other information technology resources and software as may be assigned on a periodic basis from time to time as per attached appendix.

- Takes important decisions in consultation with the Billing HOD regarding any procedural charges that may have been wrongly charged.

- Attends patients queries regarding procedure charges.

- Attends queries from various internal and external service departments.

- Cross checking the patient services sheet of ICCU/Ward/OPTR/Cathlab.

- Validates special billing instruction.

- Issue letters regarding deposits, bill amounts, and package break ups as requested by the patients, TPA and corporates.

- Ensures interdepartmental co-ordination to get timely information.