Internship - Key Account Management (Commercial Operations)

DrinkPrime; Bengaluru; On-site; INR 152,334 - 182,466; Full time

Job summary

DrinkPrime in Bengaluru is seeking a Key Account Management Intern for a 3-month internship. You will play a critical role in ensuring service delivery and operational excellence for commercial clients.

This position involves close collaboration with the Commercial, Operations, and Finance teams. Responsibilities include tracking service jobs, managing billing, and maintaining client records for a seamless customer experience.

The ideal candidate should possess strong communication skills and a willingness to learn while working in a dynamic environment.

Responsibilities

• Monitor and track pending service jobs, coordinate technician visits, and maintain job records.
• Assist with preparing accurate invoices and ensure all billing aligns with commercial terms.
• Maintain clear client communication and help strengthen long‑term key account relationships.

Skills

Strong verbal and written communication skills

Good coordination and organizational abilities

Basic proficiency with Excel / Google Sheets

Strong follow‑up discipline and time management

Ability to multitask and collaborate effectively across teams

Detail‑oriented with a willingness to learn and grow

Job description

Role: Key Account Management Intern (Commercial Operations)

Duration: 3 Months

Stipend: 15k Per Month

Role Overview

The Key Account Management Intern will play a critical role in ensuring smooth service delivery and operational excellence for our commercial clients. This position involves close collaboration with the Commercial, Operations, and Finance teams to manage client accounts, coordinate operational tasks, support invoicing workflows, and maintain high service standards. This internship provides hands‑on experience across multiple business functions and is ideal for someone looking to build a strong foundation in operations, client service, and account management.

Roles and Responsibilities

1. Monitor and track pending service jobs, coordinate technician visits, maintain job records, and support timely escalation resolution to ensure smooth service delivery.
2. Maintain and update all key account records including installations, uninstallations, device movements, and billing to ensure accurate data and seamless client servicing.
3. Assist with preparing accurate invoices, coordinating with Finance for updates, reconciling payment details, and ensuring all billing aligns with agreed commercial terms.
4. Send timely payment reminders, maintain accurate tracking sheets, coordinate with Finance for reconciliation, and ensure proactive follow‑ups to minimize collection delays.
5. Maintain clear client communication, coordinate with internal teams, support account managers with timely data, and help strengthen long‑term key account relationships.

Skills & Qualifications

• Strong verbal and written communication skills
• Good coordination and organizational abilities
• Basic proficiency with Excel / Google Sheets
• Strong follow‑up discipline and time management
• Ability to multitask and collaborate effectively across teams
• Detail‑oriented with a willingness to learn and grow