International Voice Process Executive (Immediate Hiring)

Wroots Global; Bengaluru; On-site; INR 250,000 - 350,000; Full time

Job summary

Wroots Global in Bangalore is seeking an International Voice Process Executive to handle customer interactions with international clients. The role requires excellent English communication and ideally some international voice experience. Night shift, five days a week, with incentives based on performance.

Freshers are welcome and capable of adapting to a fast-paced environment. You will document interactions and strive to meet quality and productivity targets while delivering high customer

Qualifications

• Excellent verbal and written communication skills in English.
• International Voice Process experience is preferred; both Fresher and candidates with any international customer support background are welcome to apply.
• Strong listening, problem-solving, and interpersonal skills.
• Ability to work independently in a fast-paced environment.
• Immediate joiners can take the advantage.

Responsibilities

• Handle inbound and outbound customer interactions with international clients.
• Resolve customer queries professionally while maintaining high service standards.
• Provide accurate information, and ensure customer satisfaction.
• Maintain clear documentation of customer interactions in the system.
• Achieve quality, productivity, and customer satisfaction targets.

Skills

English communication

International voice process

Listening

Problem solving

Interpersonal skills

Independent work

Job description

HIRING NOW: International Voice Process Executive

Location: Bangalore ( Bellandur, Kengeri, Manyata tech park, Btm Layout, Marathahalli)

What You'll Do:

• Handle inbound and outbound customer interactions with international clients.
• Resolve customer queries professionally while maintaining high service standards.
• Provide accurate information, and ensure customer satisfaction.
• Maintain clear documentation of customer interactions in the system.
• Achieve quality, productivity, and customer satisfaction targets.

What We're Looking For:

• Excellent verbal and written communication skills in English.
• International Voice Process experience is preferred; Both Fresher and candidates with any international customer support background are welcome to apply.
• Strong listening, problem-solving, and interpersonal skills.
• Ability to work independently in a fast-paced environment.
• Immediate joiners can take the advantage.

Job Details:

• Location: Bangalore
• Shift: Permanent Night Shift
• Working Days: 5 Days a Week
• Weekly Offs: 2 Rotational Offs
• Attractive salary with performance-based incentives.