The Internal Consulting Solutions (ICS) organization is a dynamic and expanding team within Citi responsible for leading high value initiatives to meet Citi’s transformation and business priorities.
As an Assistant Vice President, you will support Citi operating model, process improvement and process transformation projects and programs. Projects vary in size, duration, and complexity and are highly visible with executive-level sponsorship.
Responsibilities
- Drive the analysis of complex sets of data and business processes with limited guidance
- Independently think through and analyze solutions to problems and develop initial hypotheses, frameworks, and methodologies
- Support all phases of projects and drive project execution and delivery
- Own the initial preparation of communications for project sponsors and senior stakeholders regarding hypotheses, analyses, and project outcomes
- Support creation of project communications to drive engagement of key stakeholders and adoption of recommendations and solutions
- Work with colleagues to continuously develop re‑usable intellectual capital and contribute relevant content to the team’s knowledgebase
- Show initiative in performing research and obtaining data
Qualifications
- At least 4–6 years’ experience in a major management consulting firm, or equivalent experience in a large financial services company
- Familiarity with digitalization concepts and emerging trends as it relates to process transformation and AI experience integrating technology priorities and requirements into the development of holistic process models and solutions
- Strong written and verbal communication skills
- Demonstrated experience creating, owning, and developing PowerPoint presentations and similar forms of communication
- Advanced skills in MS Excel
- Experience analyzing processes
- Must be eligible to work in India (this position does not offer VISA sponsorship)
Transformation Project Competency Requirements (Preferred)
- Hypothesis Generation
- Analytical Framework Development
- Agile Delivery
- Data Analysis
- Root Cause Identification
- Process Analysis, Mapping and Design
- Business Case and Financial Model Development
- Stakeholder Management
- Communications and Change Planning
- AI
Characteristics
- Strong ability to identify issues, structure and conduct analyses, organize findings, draw conclusions, identify next steps, and make recommendations with limited guidance
- Skilled in the use of PowerPoint to present analyses and communicate with a clear storyline
- Highly analytical and rigorous thinker with a balance of creativity
- Shows initiative in performing research, obtaining data, and conducting analyses
- Developing ability to lead and demonstrate presence through influence without formal authority
- Works effectively in a team‑based collaborative model
- Innovative and curious, and readily able to think outside of the box
- Verbally communicates effectively and impactfully
- Self‑starter who brings a sense of urgency to assignments and goals
- Comfortable with ambiguity and change
- Passionate about improving employee and customer experience
- Strong desire to engage employees to improve an organization
- Detail oriented and effective multi‑tasker
Education
- Bachelor’s/University degree
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.