IT Tech Business Analyst-Assistant Vice President

Citi Bank; Pune District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Citi in Pune is seeking an IT Tech Business Analyst to bridge business users and technology teams, driving clear communication and project scope for complex initiatives.

The role leverages Agile practices, Jira and Confluence, and data analysis with the Microsoft Office Suite to inform decisions, while mentoring junior analysts and ensuring risk and compliance considerations are observed.

Qualifications

• 8 to 13 years of relevant experience.
• Experience with Agile, Jira, and Confluence in financial services.
• Strong data analysis with Microsoft Office Suite.
• Proven interpersonal, diplomatic, management and prioritization skills.
• Clear and concise written and verbal communication.

Responsibilities

• Define systems scope and objectives for complex projects and bridge business and IT teams.
• Consult with users to solve complex system issues and recommend solutions.
• Support change processes from requirements to implementation with analysis.
• Determine functional specifications and provide user/operational support.
• Identify risks and impacts to stakeholders.
• Mentor junior analysts and collaborate to meet business objectives.
• Operate with limited supervision and exercise independent judgment.
• Act as SME to senior stakeholders and teams.
• Assess risk and ensure compliance with laws, rules and policy.

Skills

Agile methodologies

Jira

Confluence

Data analysis

MS Office

Interpersonal skills

Written & verbal communication

Time management

Education

Bachelor's degree

Tools

Jira

Confluence

MS Office

Job description

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The IT Tech Business Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Consult with business clients to determine system functional specifications and provides user and operational support
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 8 to 13 years of relevant experience
• Business Analyst with experience using Agile methodologies and industry tools such as Jira and Confluence, preferably in Financial Services.
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships
• Proven self-motivation to take initiative and master new tasks quickly
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education

Bachelor's degree/University degree or equivalent experience .