Intern- Claim Assistant

Ecozen Solutions; Pune District; On-site; INR 300,000 - 600,000; Full time

Job summary

Ecozen Solutions in Pune, Maharashtra, is seeking a detail-oriented claims associate to support processing and resolution of insurance or service claims. You will learn policies, analyze documents, and work with teams to ensure accuracy and timeliness.

The role emphasizes customer service, collaboration across departments, and ongoing process improvements to raise efficiency and compliance. Strong communication and a practical mindset will help you identify discrepancies and implement effective

Qualifications

• Assist in processing claims and ensure accurate and timely resolution.
• Analyze claim documents to identify issues or discrepancies.
• Collaborate with internal teams to resolve complex claims.
• Develop understanding of company policies and procedures.
• Provide exceptional customer service to clients and stakeholders.
• Identify areas for process improvement and implement changes to increase efficiency.

Responsibilities

• Assist in processing claims and ensure timely resolution.
• Analyze claim documents to identify issues or discrepancies.
• Collaborate with internal teams to resolve complex claims.
• Develop understanding of company policies and procedures.
• Provide exceptional customer service to clients and stakeholders.
• Identify areas for process improvement and implement changes to increase efficiency.

Skills

Claims processing

Document analysis

Cross-functional collaboration

Customer service

Process improvement

Job description

• Assist in processing claims and ensuring accurate and timely resolution.
• Conduct thorough analysis of claim documents to identify potential issues or discrepancies.
• Collaborate with internal teams to resolve complex claims-related issues.
• Develop and maintain a strong understanding of company policies and procedures.
• Provide exceptional customer service to clients and stakeholders.
• Identify areas for process improvement and implement changes to increase efficiency.