Integration Engineer

Rakuten Symphony; Bengaluru; On-site; INR 2,000,000 - 4,000,000; Full time

Job summary

Rakuten Symphony is seeking a skilled engineer with deep OSS/FCAPS expertise to drive integration across multi-vendor networks. You will unify fault, performance, and logs across OSS platforms using technologies like SNMP, REST APIs, Kafka, and Protobuf/gRPC.

Experience with Kibana, Grafana, Elasticsearch, PromQL, and cloud platforms (AWS/Azure/GCP) is desirable. Bachelor’s degree in CS or Engineering is required.

Qualifications

• Bachelor’s degree in Computer Science or Engineering or equivalent experience.
• Strong understanding of telecom OSS/FCAPS concepts and network management.
• Hands-on OSS EMS/NMS integration experience across multi-vendor environments.

Responsibilities

• Lead FCAPS applications and OSS integration across multi-vendor network equipment.
• Design, implement, and manage FM, PM, and Logs integration solutions within OSS ecosystems.
• Collaborate with vendors and internal teams to deliver tailored integration solutions.

Skills

FCAPS concepts

OSS/EMS integration

Multi-vendor integration

System integration

Education

Bachelor’s degree in Computer Science or Engineering

Tools

SNMP

Webhooks

SFTP

REST APIs

Kafka

Prometheus

Fluent Bit

Protobuf/gRPC

Kibana

Grafana

Elasticsearch

PromQL

Job description

Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry’s pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make i t possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security.

Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com.

Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global. To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional area s of our business – from sales to engineering, support functions to product development.

Let’s build the future of mobile telecommunications together!

About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, d igital content and communications to 2 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/ .

Role Summary :

We are looking for a professional with strong expertise in OSS, FCAPS, and multi system integration. The selected candidate will be responsible for integrating Fault vendor Management (FM), Performance Management (PM), and Logs across OSS platforms, ensuri ng smooth and efficient operations across diverse network elements and applications.

Key Responsibilities

• Lead FCAPS applications. driven OSS integration across multi vendor network equipment and Design, implement, and manage FM, PM, and Logs integration solutions within OSS ecosystems.
• Collaborate closely with vendors, internal development teams, and operations teams to deliver tailored integration solutions.
• Prepare comprehensive technical documentation related to integration activities.
• Ensure all integration solutions align with business requirements and industry best practices. Demonstrate hands on experience with integration protocols and technologies such as SNMP, Webhook, SFTP, REST APIs, Kafka, Prometheus, Fluent Bit, Protobuf, and gRPC.
• Utilize monitoring and visualization tools including Kibana, Grafana, Elasticsearch, and PromQL. Understanding of 2G/3G/4G/5G/FWA technologies.

Job Requirements :

Strong understanding of the telecom domain and OSS/FCAPS concepts.

Hands on experience in OSS EMS/NMS integration.

Proficiency in integration protocols and technologies: SNMP, Webhook, SFTP, REST APIs, Kafka, Prometheus, Fluent Bit, Protobuf, gRPC, etc.

Practical experience with Kibana, Grafana, Elasticsearch, and PromQL.

Experience working with cloud platforms such as AWS, Azure, GCP, or private cloude .

Experience working with vendor specific EMS/NMS platforms. Excellent communication, coordination, and stakeholder management skills. Strong analytical, troubleshooting, and problem Kubernetes certification is an added advantage solving abilities.

Qualifications & Experience

• Bachelor’s degree in computer science,engineering, or equivalent experience.

RAKUTEN SHUGI PRINCIPLES:

• Always improve, always advance. Only be satisfied with complete success - Kaizen.
• Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.
• Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
• Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see your customers smile.
• Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.