Insurance Operations

Tata Consultancy Services; Mumbai; On-site; INR 300,000 - 600,000; Full time

Job summary

Tata Consultancy Services (TCS) invites candidates for a walk-in drive for Insurance Operations roles in Mumbai. Role: Process Associate - Insurance Operations; experience 1-7 years; qualification Graduate and Above; shifts include rotational night shifts.

Key responsibilities include processing insurance transactions, policy servicing, claims and new business, maintaining daily inventory, ensuring SLAs and compliance, and supporting documentation and process improvements.

Qualifications

• Graduates with 1-7 years of experience in Insurance Operations.
• Open University/Correspondence graduates are not eligible.
• Not more than 2 years gap in education or employment.
• Salary from previous employers should have been credited through a bank account.

Responsibilities

• Process insurance transactions with accuracy and quality.
• Handle policy servicing, claims, and new business activities.
• Maintain daily inventory and transaction management.
• Ensure adherence to SLAs and compliance requirements.
• Support process documentation and continuous improvement initiatives.
• Collaborate with internal teams and stakeholders
• Candidates should possess strong verbal and written communication skills and be comfortable interacting with internal stakeholders and clients when required.

Skills

Policy Servicing

Claims Processing

Underwriting Support

New Business Processing

Insurance Operations

Education

Graduate and Above

Job description

TCS Walk-in Drive | Insurance Operations | 1-7 Years | Mumbai

Tata Consultancy Services (TCS) is hiring experienced Insurance Operations professionals for Back Office roles. If you have experience in Policy Servicing, Claims Processing, Underwriting Support, New Business Processing, or Insurance Operations, we would love to meet you!

Role: Process Associate - Insurance Operations

Qualification: Graduate and Above

Shift: Rotational Shifts (including Night Shifts)

Key Responsibilities

• Process insurance transactions with accuracy and quality.
• Handle policy servicing, claims, and new business activities.
• Maintain daily inventory and transaction management.
• Ensure adherence to SLAs and compliance requirements.
• Support process documentation and continuous improvement initiatives.
• Collaborate with internal teams and stakeholders
• Candidates should possess strong verbal and written communication skills and be comfortable interacting with internal stakeholders and clients when required.

Documents need to carry: ID Proof (Original) & Photocopy, Updated CV, Passport Size Photograph, All Education Documents, All Experience Documents and Xerox copy of EPFO.

Eligibility Criteria

• Graduates with 1-7 years of experience in Insurance Operations can apply.
• Minimum 15 years of regular education (10th + 12th + Graduation).
• Open University/Correspondence graduates are not eligible.
• Not more than 2 years of gap in education or employment.
• Salary from previous employers should have been credited through a bank account.
• Relieving letters from all previous organizations are mandatory.

Keywords: Insurance Operations | Policy Servicing | Claims Processing | Underwriting support | New Business Processing | Life Insurance | General Insurance | Health Insurance | P&C Insurance | Pension Administration | Insurance Back Office | Retirement Benefits | Annuity Operations | Superannuation