Insurance Manager

Latinem; Hyderabad; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Latinem in Hyderabad, India, seeks an experienced Insurance Operations professional to lead end-to-end corporate insurance programs, including group plans and vendor management. The role emphasizes renewals, compliance, claims oversight, and data-driven reporting to optimize coverage and costs.

The ideal candidate has 7–10 years in corporate insurance, strong negotiation skills, and a track record of managing large employee groups, with MBA or professional insurance qualifications as an

Qualifications

• Minimum 7–10 years in Corporate Insurance, Employee Benefits, or Risk Management.
• Experience managing group insurance programs and corporate portfolios.
• Experience handling insurer and broker relationships.

Responsibilities

• Manage end-to-end administration of corporate insurance programs.
• Oversee group insurance renewals and administration.
• Coordinate with insurers, brokers and internal teams for renewals.
• Monitor claims, reserves, and settlements; analyze trends.
• Prepare insurance reports and management dashboards.
• Ensure compliance with regulations and internal policies.

Skills

Insurance knowledge

Vendor management

Negotiation

Data interpretation

Microsoft Excel

Communication skills

Project management

Problem solving

Education

Bachelor’s degree

Master’s/MBA (preferred)

Tools

Microsoft Excel

Job description

Role & responsibilities

Key Responsibilities 1. Insurance Operations Management

• Manage the end-to-end administration of all corporate insurance programs.


• Ensure proper policy issuance, endorsements, renewals, additions, deletions, and amendments.


• Monitor policy coverage, terms, conditions, exclusions, and compliance requirements.


• Maintain centralized insurance records, databases, and policy documentation.


• Develop and implement insurance administration procedures and operational controls.


• Prepare periodic insurance operational reports and management dashboards.

Key Responsibilities 2. Group Insurance Administration & Renewals

• Manage annual renewal activities for all group insurance programs, including:




• Group Medical Insurance


• Group Life Insurance


• Group Personal Accident Insurance


• Workmen's Compensation Insurance


• Motor Fleet Insurance


• Property and Liability Insurance (if applicable)




• Coordinate with insurers, brokers, and internal departments for renewal information and negotiations.


• Conduct renewal reviews, benchmarking, and market comparisons.


• Analyze claims experience and loss ratios to support renewal negotiations.


• Ensure timely completion of renewals to avoid lapses in coverage.


• Recommend coverage enhancements and cost optimization opportunities.

Key Responsibilities 3. Vendor & Broker Management

• Manage relationships with insurance companies, brokers, TPAs, and other insurance service providers.


• Evaluate vendor performance against agreed service levels.


• Conduct periodic vendor reviews and performance assessments.


• Participate in vendor selection, tender, and renewal processes.


• Negotiate commercial terms, service agreements, and policy terms.


• Ensure vendors comply with contractual obligations and service standards.


• Resolve service-related escalations and operational issues.

Key Responsibilities 4. Claims Oversight & Management

• Oversee the administration and monitoring of insurance claims across all policies.


• Ensure timely reporting and submission of claims.


• Coordinate with insurers, brokers, TPAs, and employees on claim settlements.


• Monitor claim reserves, settlement timelines, and outstanding claims.


• Analyze claims trends and identify cost-containment opportunities.


• Prepare claims reports and presentations for management review.

Key Responsibilities 5. Data Analysis & Reporting

• Maintain accurate insurance records and policy registers.


• Prepare monthly, quarterly, and annual reports on:




• Claims experience


• Claims ratios


• Vendor performance


• Renewal status


• Policy utilization


• Insurance costs and savings initiatives




• Provide analytical insights to support management decision-making.

Key Responsibilities 6. Compliance & Risk Management

• Ensure compliance with applicable insurance regulations and company policies.


• Monitor policy obligations and contractual insurance requirements.


• Support internal and external audits related to insurance programs.


• Identify insurance-related risks and recommend mitigation measures.


• Maintain confidentiality and security of insurance-related information.

Key Responsibilities 7. Stakeholder Management

• Partner with HR, Finance, Administration, Fleet, Legal, and Operations teams.


• Provide guidance on insurance coverage, claims procedures, and policy matters.


• Conduct awareness sessions for employees on group insurance benefits.


• Handle escalations related to policy administration and claims services.

Preferred candidate profile

• Bachelor's Degree in Business Administration, Finance, Insurance, Risk Management, or a related field. Master's Degree or MBA preferred.


• Professional insurance qualifications (AIII, Diploma in Insurance, FIII Certification, or equivalent) will be an advantage.

Experience

• Minimum 7-10 years of experience in Corporate Insurance, Employee Benefits, Insurance Operations, Brokerage, or Risk Management.


• Proven experience managing group insurance programs and corporate insurance portfolios.


• Experience handling insurer and broker relationships.


• Strong exposure to policy renewals, claims management, and vendor negotiations.


• Experience working with multiple stakeholders and large employee groups is preferred.

Skills & Competencies

• Strong knowledge of corporate insurance and employee benefits programs.


• Excellent vendor and stakeholder management skills.


• Strong negotiation and contract management abilities.


• Analytical mindset with proficiency in data interpretation and reporting.


• Advanced Microsoft Excel and reporting skills.


• Excellent communication and presentation skills.


• Strong organizational and project management capabilities.


• Ability to work under pressure and manage multiple priorities.


• Problem-solving and decision-making skills.

Key Performance Indicators (KPIs)

• Timely completion of all insurance renewals.


• Renewal cost savings and coverage optimization achieved.


• Vendor service level compliance.


• Claims settlement turnaround time.


• Accuracy of insurance records and reporting.


• Reduction in operational and compliance risks.


• Employee and stakeholder satisfaction levels.


• Successful implementation of process improvement initiatives.

Preferred Industry Background

• Insurance Companies


• Insurance Brokers


• Employee Benefits Consulting


• Corporate Insurance Departments


• Risk Management Firms


• Healthcare TPA Operations


• Large Corporate Organizations managing group insurance programs.