Job Summary
We are seeking a Senior FAST Engineer to lead the configuration, integration, and optimization of our FAST platform. This is a senior technical role for someone who can operate independently, set standards for configuration quality, mentor junior configuration analysts, and own the technical health of the FAST ecosystem end-to-end. The ideal candidate combines deep hands-on FAST configuration expertise with strong integration and solution-design skills, and can translate complex business requirements into scalable, maintainable configurations.
Roles Responsibilities FAST Configuration Administration
- Requirements Leadership: Partner with business stakeholders to gather, challenge, document, and implement complex configuration requirements; translate ambiguous business needs into technical solutions
- Document Indexing: Design and maintain document indexing structures for efficient data retrieval and organization at scale
- Task Management: Architect, configure, and route tasks and workflows to support business processes
- User Access Administration: Own user permissions, roles, and access controls in accordance with security and compliance policies
- Accounting Configuration: Configure and maintain accounting-related processes, with attention to reconciliation and downstream financial reporting
- Data Reporting Extracts: Build and optimize SQL-based reports and extracts to support business intelligence and operational needs
- eDelivery Workflows: Design and configure electronic delivery workflows to streamline document distribution
- Business Rules Automation: Use data aggregations, decision tables, and XSLT scripts to configure business rules and drive operational efficiency
Integration Solution Design
- Integration Management: Design, build, and manage integrations within the FAST ecosystem - including APIs, web services, batch/file interfaces, and data exchange with upstream/downstream systems (policy admin, GL, payments, third-party vendors)
- Solution Architecture: Contribute to technical design decisions, integration patterns, and configuration standards across the platform
- Environment Release Management: Support configuration migration, versioning, and promotion across environments (dev test prod), following deployment best practices
Technical Leadership
- Mentorship: Guide and review the work of junior FAST configuration analysts; establish and enforce configuration standards and best practices
- Troubleshooting Root-Cause Analysis: Diagnose complex production issues spanning configuration, integrations, and data
- Documentation Knowledge Sharing: Maintain technical documentation, runbooks, and design artifacts
Qualifications Experience
- 3-5 years of hands-on FAST configuration experience across the modules above
- Demonstrated experience managing integrations within the FAST ecosystem (APIs, web services, batch interfaces, data exchange with external systems)
- Track record of independently delivering configuration work in a production environment
Technical Skills
- Strong understanding of software development principles and deployment/release best practices
- Advanced SQL for querying, reporting, and extract generation (performance tuning a plus)
- Proficiency with XSLT scripting and data transformation
- Experience with configuration management, environment promotion, and system administration
- Familiarity with workflow automation and business process optimization
Professional Attributes
- Intuitive Problem Solver - anticipates issues and proactively identifies solutions
- Inquisitive Mindset - asks clarifying questions to ensure accurate requirement implementation
- Detail-Oriented - rigorous about configuration quality and testing
- Self-Motivated - works independently with minimal supervision
- Collaborative Leader - mentors others and communicates clearly with technical and business audiences
Preferred Qualifications
- Knowledge of insurance/annuity industry processes and terminology
- Experience integrating FAST with policy administration, general ledger, or payment systems
- Background in business process improvement or operational efficiency projects
- Exposure to Agile/Scrum delivery and CI/CD practices