Inside Sales Representative- Palo Alto

TD SYNNEX; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

TD SYNNEX, Tech Data Company, Bengaluru-based sales position seeking an IT systems sales professional to drive quotes, orders and customer engagement.

You will manage accounts, build relationships, hit targets and work with Field Sales/BDM. Strong communication and planning required; training and career growth programs offered.

Qualifications

• 1–3 years of relevant IT systems sales experience (quotation, order entry, CRM).
• Knowledge of relevant products desirable but not essential.
• IT industry knowledge desirable but not essential.
• Proficient in Microsoft Word, Excel, and Outlook.
• Strong sales process understanding.
• Ability to plan and prioritize.
• Results-oriented with numerical comfort.
• Excellent written and verbal communication.
• Proven ability to build relationships.
• Meticulous and detail-oriented.

Responsibilities

• Drive monthly/quarterly sales and margin targets.
• Build excellent customer relationships through proactive engagement and demonstrable specialist product knowledge.
• Develop relationships with key internal and external contacts.
• Develop and execute account plans to maintain and grow customer base, in conjunction with a Field Sales Executive or Business Development Manager.
• Plan outbound calls to customers to generate new business opportunities.
• Perform active inbound selling.
• Build accurate and timely quotations to customers.
• Generate and own a pipeline of deals.
• Manage backorder expectations and reporting for customers.
• Maintain and provide accurate information to Customer Relationship Management (CRM) system.
• Provide, sell and negotiate product information, pricing, special offers and promotions.
• Ensure Service Level Agreement (SLAs) with customers are satisfactory.
• Attain Key Performance Indicators (KPIs) such as daily talk time, outbound calls, renewal rates and switch rates.

Skills

Sales experience

MS Office

Communication skills

Relationship building

Prioritization

Numbers

Meticulous

Customer focus

Negotiation

Planning

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Responsibilities:

• Drive monthly/quarterly sales and margin targets
• Build excellent customer relationships through proactive engagement and demonstrable specialist product knowledge
• Develop relationships with key internal and external contacts
• Develop and execute account plans to maintain and grow customer base, in conjunction with a Field Sales Executive or Business Development Manager
• Plan outbound calls to customers to generate new business opportunities
• Perform active inbound selling
• Build accurate and timely quotations to customers
• Generate and own a pipeline of deals
• Manage backorder expectations and reporting for customers
• Maintain and provide accurate information to Customer Relationship Management (CRM) system
• Provide, sell and negotiate product information, pricing, special offers and promotions
• Ensure Service Level Agreement (SLAs) with customers are satisfactory
• Attain Key Performance Indicators (KPIs) such as daily talk time, outbound calls, renewal rates and switch rates

Knowledge, Skills and Experience:

• Minimum 1 to 3 years of relevant experience in IT systems for quotation, order entry, customer relationship management
• Knowledge of relevant products would be desirable but not essential
• IT industry knowledge would be desirable but not essential
• Working knowledge of Microsoft Word, Excel, Outlook
• Good understanding of sales processes
• Ability to plan and prioritize
• Results-oriented
• Strong oral and written communication skills
• Demonstrated ability to build relationship
• Comfortable with numbers
• Meticulous

At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.