Sr. Inside Sales Representative

Tech Data APAC; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Benefits offered by this job

Elective Benefits

Career Growth

Well-being Program

Diversity & Inclusion

Global Onboarding

Community Involvement

Job summary

Tech Data is seeking a results-oriented sales professional in Mumbai to drive monthly/quarterly targets and grow the customer base. You will engage proactively, demonstrate specialist product knowledge, and coordinate with Field Sales and BDM to execute account plans.

You will handle quotations, manage the pipeline, and ensure CRM accuracy while meeting SLAs and KPIs. Prior IT sales exposure and strong communication are valued.

Qualifications

• 1 to 3 years of relevant experience in IT systems for quotation, order entry, CRM.
• Knowledge of relevant products desirable but not essential.
• IT industry knowledge desirable but not essential.
• Working knowledge of Word, Excel, Outlook.
• Good understanding of sales processes.
• Ability to plan and prioritize.
• Results-oriented with strong communication skills.
• Demonstrated ability to build relationships and be comfortable with numbers.
• Meticulous and detail-oriented.

Responsibilities

• Drive monthly/quarterly sales and margin targets.
• Build relationships with customers through proactive engagement and product knowledge.
• Develop relationships with internal and external contacts.
• Execute account plans with Field Sales Executive or BDM.
• Plan outbound calls to generate new business opportunities.
• Perform active inbound selling and manage pipeline of deals.
• Build accurate quotations and provide pricing and promotions.
• Maintain SLA compliance and provide timely CRM updates.
• Track KPIs such as talk time, outbound calls, renewals, and switch rates.

Skills

Sales experience

Relationship building

Communication skills

Planning & prioritization

Numbers orientation

Meticulous

Team collaboration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Responsibilities

• Drive monthly/quarterly sales and margin targets
• Build excellent customer relationships through proactive engagement and demonstrable specialist product knowledge
• Develop relationships with key internal and external contacts
• Develop and execute account plans to maintain and grow customer base, in conjunction with a Field Sales Executive or Business Development Manager
• Plan outbound calls to customers to generate new business opportunities
• Perform active inbound selling
• Build accurate and timely quotations to customers
• Generate and own a pipeline of deals
• Manage backorder expectations and reporting for customers
• Maintain and provide accurate information to Customer Relationship Management (CRM) system
• Provide, sell and negotiate product information, pricing, special offers and promotions
• Ensure Service Level Agreement (SLAs) with customers are satisfactory
• Attain Key Performance Indicators (KPIs) such as daily talk time, outbound calls, renewal rates and switch rates

Job Description

Knowledge, Skills And Experience

• Minimum 1 to 3 years of relevant experience in IT systems for quotation, order entry, customer relationship management
• Knowledge of relevant products would be desirable but not essential
• IT industry knowledge would be desirable but not essential
• Working knowledge of Microsoft Word, Excel, Outlook
• Good understanding of sales processes
• Ability to plan and prioritize
• Results-oriented
• Strong oral and written communication skills
• Demonstrated ability to build relationship
• Comfortable with numbers
• Meticulous

At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.