Inside Sales Executive

Hoola Health; India; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

Incentives

Growth opportunities

Training program

Job summary

Hoola Health is seeking a proactive Inside Sales Executive to manage customer acquisition, retention and service excellence. The role involves coordinating between parents and doctors, managing inquiries, and promoting our vaccination and service packages from the office.

You will convert inquiries via calls, WhatsApp and walk-ins into appointments and package sales, maintain lead trackers and CRM updates, and ensure an excellent parent experience from first inquiry through ongoing care.

Qualifications

• Bachelor’s degree in any field.
• 1–3 years of experience in sales, business development or inside Sales (healthcare, wellness or education preferred).
• Excellent communication and interpersonal skills.
• Strong organizational, negotiation and follow-up abilities.
• Comfortable working from the office.
• Energetic, target-oriented and passionate about working with families and children.

Responsibilities

• Engage with parents and new leads to promote Hoola Health’s services and vaccination packages.
• Convert inquiries (calls, WhatsApp, and walk-ins) into confirmed appointments and package sales.
• Maintain lead trackers, follow-ups and CRM updates for all new prospects.
• Ensure an excellent parent experience from first inquiry to ongoing care.
• Build and maintain long-term relationships with existing parents to drive repeat visits.

Skills

Excellent communication

Interpersonal skills

Negotiation skills

Organizational skills

Education

Bachelor's degree

Tools

CRM software

Job description

parenting comes with questions, chaos, joy, and more than a few sleepless nights — and through it all, what every parent needs is a support system that just gets it.hoola health (formerly babymd) was created to be exactly that.our founder, Deeksha Senguttuvan, spent years working in healthcare and technology, but it was her close interactions with parents that revealed the real gap in paediatric care. families were either navigating large hospitals with long waits and little personal connection, or relying on scattered, inconsistent care. there had to be a better way.so in 2024, we began with one clinic and a simple mission: to make paediatric care feel closer, calmer, and kinder.today, hoola health is a growing network of neighbourhood clinics offering everything from consultations and vaccinations to developmental assessments and therapy services — all under one roof. we're proud to be open 7 days a week, backed by a team that listens first, treats with heart, and partners with parents every step of the way.

We are looking for a proactive and customer-focused Inside Sales Executive to manage customer acquisition, retention and service excellence. This role involves coordinating between parents, doctors, managing inquiries and promoting our various packages — all handled from the office.The position comes with attractive performance-based incentives for meeting sales and service targets.

requirements

• Bachelor’s degree in any field.
• 1–3 years of experience in sales, business development or inside Sales (healthcare, wellness or education preferred).
• Excellent communication and interpersonal skills.
• Strong organizational, negotiation and follow-up abilities.
• Comfortable working from the office.
• Energetic, target-oriented and passionate about working with families and children.

roles and responsibilities

Sales & Customer Acquisition

• Engage with parents and new leads to promote Hoola Health’s services and vaccination packages.
• Convert inquiries (calls, WhatsApp, and walk-ins) into confirmed appointments and package sales.
• Maintain lead trackers, follow-ups and CRM updates for all new prospects.

Customer Retention & Service

• Ensure an excellent parent experience from first inquiry to ongoing care.
• Build and maintain long-term relationships with existing parents to drive repeat visits.
• Collect and act on parent feedback to continuously improve service quality.
• Coordinate with the operations and clinical teams for smooth scheduling and follow-ups.

Customer Support

• Manage daily appointment bookings and scheduling between parents and doctors.
• Assist with billing, payments and administrative support.
• Prepare and share daily/weekly sales and service performance reports.

Benefits

• Competitive salary with attractive performance incentives.
• Opportunity to work with a rapidly growing pediatric brand.
• Training and development in healthcare marketing and operations.
• Supportive, collaborative and growth-driven work culture.

together, let's shape the future of child healthcare