Inside Sales

EC Council; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

EC-Council is a leading cybersecurity certification body with a global footprint. We seek an International Inside Sales professional to drive B2C revenue across assigned markets by guiding learners through certification pathways and closing enrolments.

The role requires strong communication, consultative selling, and ability to engage with customers across cultures. You will handle inquiries via multiple channels and contribute to revenue targets on a monthly, quarterly, and annual basis.

Qualifications

• Relevant experience in sales & business development in Edtech or similar sectors.
• Accent neutral and fluent oral and written English.
• Strong consultative selling, negotiation, objection-handling and closing skills.

Responsibilities

• Handle and convert international B2C sales enquiries via calls, email, WhatsApp and virtual interactions.
• Counsel learners on career goals to recommend certification pathways and drive enrolments.
• Conduct product presentations and pitches for EC-Council programs and manage the sales cycle end-to-end.

Skills

Sales experience

English fluency

Consultative selling

Negotiation

Objection handling

Closing skills

Cybersecurity familiarity

Job description

EC-Council is the worlds largest cyber security technical certification body. We operate in 170 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 400,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide.

www.eccouncil.org

Position Overview

The International Inside Sales B2C professional will be responsible for driving revenue through international B2C sales across assigned global markets.

The role involves engaging with prospective learners, understanding their career goals and requirements, recommending relevant cybersecurity certification programs, handling objections, and converting qualified enquiries into enrolments.

The ideal candidate will have strong communication and consultative selling skills, a target-driven mindset, and the ability to engage confidently with customers across international markets and cultures.

Job Responsibilities

• Handle and convert international B2C sales enquiries through calls, email, WhatsApp and virtual interactions.
• Understand prospective learners career goals, experience, requirements and timelines to recommend relevant certification pathways.
• Conduct effective sales counselling, product presentations and solution pitches for EC-Council certification programs.
• Build rapport with prospects and establish strong relationships throughout the sales cycle.
• Manage the complete sales cycle from lead engagement and qualification through follow-up, objection handling and closure.
• Identify customer concerns and handle objections around pricing, certification value, experience, competition and timing.
• Maintain a strong sales pipeline and consistently work towards monthly, quarterly and annual revenue targets.
• Follow up with prospects through structured and timely communication to maximise conversion.
• Identify opportunities for cross-selling, up-selling and relevant certification pathways based on customer requirements.
• Maintain accurate lead activity, qualification details, follow-ups and sales stages in the CRM.
• Understand market trends, customer requirements and competitive offerings across assigned international markets.
• Ensure a high-quality customer experience while achieving individual sales and revenue targets.

Job Requirements

• Relevant experience in sales & business development, preferably in Edtech industry .
• Accent neutral and fluent oral and written communication skills in English
• Strong consultative selling, negotiation, objection-handling and closing skills.
• Familiarity with cybersecurity or related technology sectors is advantageous.

About Our Culture:

EC-Council is driven by a mission to strengthen global cybersecurity capability and advance the profession of ethical hacking and information security. Our teams operate across regions and cultures, united by integrity, professionalism, and a commitment to meaningful impact. Continuous learning and accountability are encouraged, empowering individuals to take ownership of their contributions. Respect, trust, and ethical conduct guide how we work with colleagues, partners, and the global cybersecurity community.

Additional Information:

EC-Council is an equal opportunity workplace and an affirmative action employer. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We do not discriminate based on these or any other characteristics protected by applicable laws or regulations in the locations where we operate.

EC-Council is dedicated to working with and providing reasonable accommodations to individuals with disabilities. If you have a medical condition or disability that limits your ability to complete any part of the application process and require reasonable accommodation, please contact us at [e-mail] and let us know how we can assist.

To be eligible for this position, candidates must be able to provide proof that they are either a citizen of the country or have legal authorization to work in the country where the position is posted and are currently residing there. EC-Council does not offer employment to ineligible candidates and reserves the right to revoke employment in case the candidate loses the authorization to work.

If, as part of the recruitment process, you are required to complete or submit any form of work, project, case study, or assignment, please note that such material will be considered the exclusive property of EC-Council. By submitting such work, you acknowledge that EC-Council retains all rights, title, and interest in the submitted content, including any intellectual property contained therein.

Candidates further waive any intellectual property or moral rights in such submissions, confirm that the work is original and free of third-party infringement, and acknowledge that it is provided solely for evaluation purposes, with no ownership or other rights retained.

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Please review our policy here: EC-Council Privacy Policy- User & company | Data Protection

Submission of your application will be considered as your acceptance of the terms stated above.