inside sales

Avnet; Ahmedabad District; On-site; INR 500,000 - 900,000; Full time

Job summary

Avnet's Farnell Farnell division seeks an Inside Sales specialist to combine customer service with technical product knowledge. You will identify sales opportunities, nurture relationships, and drive revenue across new and existing accounts.

The role requires 3+ years in inside sales with a bachelor’s degree, and involves coordinating pricing, quotes, and order fulfillment while maintaining high customer satisfaction.

Qualifications

• Minimum 3+ years of inside sales experience with a bachelor's degree or equivalent.
• Strong customer service orientation and relationship-building skills.
• Basic to intermediate technical knowledge relevant to electronic products and solutions.

Responsibilities

• Identify and pursue sales opportunities through outbound and inbound channels.
• Respond to customer inquiries with accurate product and pricing information.
• Coordinate with internal teams to fulfill orders and manage delivery timelines.
• Maintain and expand relationships with existing accounts through proactive communication.
• Provide detailed quotes and updates to customers throughout the sales cycle.

Skills

Inside sales

Customer service

Technical knowledge

Education

Bachelor's degree

Job description

Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.

Job Summary

Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new, lead generation opportunities and existing customers/account base through a variety of outbound multimedia communications (e.g., telephone, email, fax, portals). Effectively develops and manages trusted relationships for assigned customers/accounts. Promotes company options and solutions to customers on a regular basis. Identifies sales opportunities to deliver focused market/brand solutions to the customer resulting in increased market share, sales and margin for suppliers and maximizing value to the Company. Consistently delivers revenue or profit that supports and drives the account/customer to meet financial sales metrics.

Principal Responsibilities

Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment, lead generation, and sales methodology. Directs secured sales opportunties to the proper stakeholder(s), if required. Initiates sales inquiries directly to prospective and/or existing customers to promote product offerings, services and capabilities. Promptly, directs, and accurately responds to prospective or existing customer information requests. Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment. Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e.g., Distribution Total Available Market (DTAM), projects in pipeline, critical start dates). Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales team and suppliers. Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions. Coordinates existing customer requirements for inventories, delivery lead time and unit prices. Other duties as assigned.

Job Level Specifications

Developing expertise of business, financials, products/services, the market, or account needs. Expanded knowledge of the industry, markets and sales processes; broadens sales capabilities. Further develops an understanding of the range of products/ services that the organization and its competitors sell and that assigned customers purchase. Works with moderately complex territory/ assigned accounts, products/services, sales or account management processes. May refer to policies, practices and precedents for guidance; determines best course of action to achieve results. Solves sales problems in straightforward situations; analyzes possible solutions using sales experience, judgment and precedent. Works independently within an assigned territory/account base with moderate sized accounts/opportunities. Has flexibility to set and negotiate terms within defined parameters; is beginning to plan own territory or account approach. Collaborates with internal team, managers and support functions. Has direct contact with clients. Impacts own sales quota and that of others; works within a defined territory or account list and to guidelines and policies.

Work Experience

Minimum experience required is typically 3+ years with bachelor's or equivalent.

Education and Certification(s)

Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained.

Distinguishing Characteristics

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. As a leading global technology distributor and solutions provider, Avnet has served customers’ evolving needs for more than a century. Through regional and specialized businesses around the world, we support customers and suppliers at every stage of the product lifecycle. We help companies adapt to change and accelerate the design and supply stages of product development. With a unique viewpoint from the center of the technology value chain, Avnet is a trusted partner that solves complex design and supply chain issues so customers can realize revenue faster.

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