Infrastructure Engineer II Reporting And Analytic Capabilities

General Mills; Mumbai; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

General Mills in Mumbai, India, seeks an experienced Enterprise Reporting Administrator to manage and enhance BI platforms (Tableau, Looker, SAP BO, Metric Insights, Power BI). You will own one or two platforms, handle maintenance, config, security, and roadmap, and collaborate with data, infra, and application teams.

The role requires 6+ years IT experience with 4+ years in reporting/analytics platforms, and willingness for US business hours support on a weekly rotation.

Qualifications

• Requires full-time graduate from an accredited university.
• Total IT experience of 6+ years with 4+ years in supporting reporting or analytics platforms.
• Experience maintaining enterprise reporting platforms (Tableau/Looker/Power BI).

Responsibilities

• Support and maintain enterprise reporting platforms (Tableau/Looker/SAP BusinessObjects/Metric Insights/Power BI).
• Configure platforms, manage users, security, licensing, and resolve issues.
• Deliver reporting work in projects coordinating with infrastructure and other teams.
• Perform Tableau Server admin tasks, upgrades, data sources, schedules, subscriptions.
• Coordinate OS/middleware upgrades and CI/CD pipelines for deployments.
• Manage release packaging, QA/Production deployments, and post-deployment validation.
• Monitor health with dashboards and alerting; drive standards adoption.
• Provide off-hours and weekend/on-call support on a weekly rotation.

Skills

Tableau

Looker

Power BI

Metric Insights

Education

Bachelor's degree in IT / CS

Tools

CDSW

R-Studio Connect

GitOps

ArgoCD

Kubernetes

Terraform

Job description

Job Description:

Company Overview

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.

Overview

• Support the global Enterprise Reporting and Analytics team in managing and enhancing enterprise-supported reporting platforms, including Tableau, Looker, SAP BusinessObjects, Metric Insights, and Power BI.
• This role carries primary ownership of one or two reporting platforms, covering application maintenance, configuration, support, and roadmap planning.
• The individual will help deliver reliable reporting capabilities, partner with infrastructure and data teams, guide internal users, and drive adoption of standards and best practices across the reporting ecosystem.

Key Accountabilities

• Required to support and maintain enterprise reporting platforms, including Tableau, Looker, SAP BusinessObjects, Metric Insights, and Power BI and own the operational health and stability of assigned platforms.
• Configure platforms, manage users and security, support licensing, and resolve break-fix issues and performance improvements.
• Deliver reporting-platform work in projects while coordinating with Enterprise Applications, BASIS, OS, hardware, and network teams.
• Plan, execute, and validate Tableau Server administration tasks including version upgrades and patch deployments. Manage site configurations, data source connections, extract refresh schedules, and subscription management.
• Perform pre-upgrade assessments and compatibility checks and coordinate with infrastructure teams for underlying OS and middleware upgrades.
• Design, build, and maintain CI/CD pipelines for automated deployment of Tableau content, platform configurations, and infrastructure changes.
• Manage release packaging, change preparation, deployment to QA and Production, and post-deployment validation.
• Coordinate and execute periodic OS-level security patching, middleware upgrades, and application-server updates for reporting-platform hosts.
• Enhance platform monitoring capabilities by creating alerting policies and building dashboards to track platform health, usage trends, extract performance, and capacity utilization.
• US business hours support - The role requires providing extended off-office hours shift coverage and overnight and weekends/holidays on-call support on a weekly rotational basis.

Minimum Qualifications

• Hold a full-time graduation from an accredited university.
• Bring a total minimum of 6 years of IT experience with a relevant minimum of 4 years of experience in supporting reporting, analytics, or other enterprise application platforms.
• Support and maintain enterprise reporting platforms, including Tableau, Looker, SAP BusinessObjects, Metric Insights, and Power BI.

Preferred Qualifications

• Having experience with multiple reporting and analytics tools for maintenance and support including Tableau, Metric Insights, SAP BusinessObjects, Power BI, or Looker will be a preferred advantage
• Have exposure to tools such as CDSW and R-Studio Connect.
• Familiarity with GitOps practices, ArgoCD, Helm, or Kubernetes-based deployment patterns.
• Develop and maintain Terraform modules for Infrastructure as Code (IaC) to host reporting platforms.
• Knowledge of certificate lifecycle management, secrets management, and identity and access management.
• Experience in scripting and automation using Python, Bash, or PowerShell for operational task automation, data processing, and platform management.
• Ability to leverage AI capabilities where they deliver business value to improve support, operations, and user productivity.
• Certification in reporting platform administration in any of - Tableau, Looker, SAP BusinessObjects, Metric Insights, and Power BI.

ELIGIBILITY

Applicants must meet minimum age qualifications in the country in which the job is located.